Application Consultant - Contact Center Solution
KI-Beschreibung
In this role, you will be at the forefront of enhancing customer experiences by managing and optimizing the Genesys Cloud Contact Center Solutions. Your day-to-day responsibilities will involve collaborating with business groups, developing application flows, and ensuring seamless integration with backend systems.
Anforderungen
ca. 1 – 4 Jahre- •Good experience in managing development
/support on Genesys Cloud based Contact Center Solution - •Profound experience related to contact center domain and understanding of API integration with basic coding knowledge
- •Proficient knowledge of telephony and contact center systems with strong preference for Genesys Cloud platform