Strategic Customer Success Manager - German Speaking
KI-Beschreibung
As a Strategic Customer Success Manager, you will foster strong client relationships and guide clients in leveraging Synthesia's innovative video content solutions. This role involves onboarding new clients, ensuring their success, and identifying growth opportunities while collaborating closely with sales.
Anforderungen
ca. 1 – 4 Jahre- •Customer-facing experience in Customer Success Management, Client Service, Account Management, Technical Account Management, Implementation, or similar ideally in B2B SaaS
- •Experience in managing a Book of Business
- •Track record in managing risk, forecasting, and identifying growth opportunities