KI-Beschreibung

In this role, you will elevate the customer experience in B2B and B2C commerce by ensuring efficient order processing and delivering exceptional service across all channels. You will lead a dedicated team, develop automated processes, and drive strategies that enhance customer satisfaction and retention.

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  At least 3 years of professional experience in customer service, sales or/
  and order management
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  Technical and digital understanding (ERP, CRM, ticketing systems, MS Office)
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  Experience with SAP or similar ERP systems is an advantage

Deine Vorteile

KI-Beschreibung

You provide technical guidance and support to sales teams and customers, manage product launches, and ensure effective communication of product information and improvements within the organization.

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  Bachelor or Master in Engineering
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  B2B experience in paper industry
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  Excellent language skills in English