Team Leader Service Desk
KI-Beschreibung
In this role, you will lead the service desk team, ensuring smooth IT operations while managing support tickets and coordinating with various teams. Your day-to-day responsibilities will involve enhancing service processes and developing team members, while also participating in exciting international projects.
Anforderungen
5 Jahre- •Degree in business or technical computer science or comparable qualification
- •At least 5 years of experience in IT services
- •In-depth knowledge of operating systems and IT applications, particularly Microsoft 365, SAP, Citrix, and BMC Remedy