Customer Success Manager DACH(m/w/x)

As a Customer Success Manager DACH, you will oversee the implementation of solutions and guide customers through onboarding to ensure they achieve maximum value. This role involves maintaining strong relationships, driving growth, and collaborating with teams to enhance customer satisfaction.

Anforderungen

• •Bachelor's degree or equivalent experience
• •At least 5 years of relevant experience in a SaaS company
• •Passion for building customer journeys and ensuring customer satisfaction
• •Ability to develop professional and warm client relationships
• •Interest in analysing and optimising processes
• •Preparedness for meetings and effective communication
• •Diplomacy and assertiveness
• •Excellent verbal and written communication skills in English and German
• •Understanding of Information Security & Cyber Security