TRICARE Beneficiary Services Representative(m/w/x)

In this role, you will play a vital part in supporting TRICARE beneficiaries by processing enrollments, providing education on healthcare resources, and assisting with claims. Your day will involve leading briefings, managing data, and ensuring compliance with regulations.

Anforderungen

• •High School diploma, GED, or equivalent experience
• •U.S. Citizenship
• •SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor
• •Eligible to obtain and maintain ADP IT III clearance
• •3+ years of customer service experience
• •Fluency in English with strong written and oral communication
• •Proficiency in Microsoft Office
• •Effectiveness in delivering presentations
• •Ability to communicate tactfully with others
• •Self-starter with ability to work independently
• •Strong organizational, time management, and multitasking abilities
• •High attention to detail
• •Familiarity with TRICARE Overseas Program and related systems
• •Work background in U.S. military healthcare delivery or civilian managed care