Leidos
TRICARE Beneficiary Services Representative FLOATER(m/w/x)
Vollzeit
Berufserfahren
ab 55.225 / Jahr
Sembach, Kaiserslautern
LE
Leidos24 Tage
TRICARE Beneficiary Services Representative FLOATER(m/w/x)
Vollzeit
Berufserfahren
ab 57.575 / Jahr
66877 Ramstein
Nejo KI-Zusammenfassung
In this role, you will provide essential education and enrollment services for TRICARE beneficiaries, ensuring they receive the healthcare support needed. Your day will involve processing enrollments, assisting with claims, and leading informative briefings, all while traveling to various locations as required.
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Anforderungen
- •High School diploma, GED, or equivalent experience
- •U.S. Citizenship
- •SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor
- •Eligible to obtain and maintain ADP IT III clearance
- •3+ years of customer service experience
- •Willing and able to travel to multiple sites 25-75% of the time
- •Fluency in English with strong written and oral communication
- •Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- •Effectiveness in delivering presentations
- •Ability to communicate tactfully with others
- •Self-starter, able to work independently
- •Strong organizational, time management, and multitasking abilities
- •High attention to detail
- •Familiarity with TRICARE Overseas Program, DEERS, DOES, and MHS Genesis
- •Work background in U.S. military healthcare delivery system or civilian managed care
Matura
ODER
Pflichtschulabschluss
Berufserfahrung
3 Jahre
Deine Aufgaben
- •Travel 25-75% for multi-site coverage
- •Process enrollments, disenrollments, and portability transfers
- •Update Primary Care Managers following MTF guidelines
- •Provide guidance on TRICARE resources and benefits
- •Assist beneficiaries with enrollment and claims over the phone and in person
- •Offer basic claims status updates and support
- •Lead informational briefings for various events
- •Collect and record daily activities and OHI information
- •Evaluate and escalate complex issues for resolution
- •Comply with HIPAA regulations and maintain confidentiality
- •Complete required training courses on time
- •Assist with remote support and train new team members
Tools & Technologien
Microsoft Office
Sprachen
Englisch – verhandlungssicher
Deine Vorteile
Sonstige Zulagen
- •Annual foreign service premium
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Leidos erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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