TRICARE Beneficiary Services Representative FLOATER(m/w/x)

In this role, you will provide essential education and enrollment services for TRICARE beneficiaries, ensuring they receive the healthcare support needed. Your day will involve processing enrollments, assisting with claims, and leading informative briefings, all while traveling to various locations as required.

Anforderungen

• •High School diploma, GED, or equivalent experience
• •U.S. Citizenship
• •SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor
• •Eligible to obtain and maintain ADP IT III clearance
• •3+ years of customer service experience
• •Willing and able to travel to multiple sites 25-75% of the time
• •Fluency in English with strong written and oral communication
• •Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• •Effectiveness in delivering presentations
• •Ability to communicate tactfully with others
• •Self-starter, able to work independently
• •Strong organizational, time management, and multitasking abilities
• •High attention to detail
• •Familiarity with TRICARE Overseas Program, DEERS, DOES, and MHS Genesis
• •Work background in U.S. military healthcare delivery system or civilian managed care