DE02 Dennemeyer & Co. GmbH
Junior IT Service Desk Technician(m/w/x)
Vollzeit
mit Homeoffice
Junior
Keine Angabe
München
DE
DE02 Dennemeyer & Co. GmbH2 Monate
Junior IT Service Desk Technician(m/w/x)
Vollzeit
mit Homeoffice
Junior
Keine Angabe
München
Nejo KI-Zusammenfassung
You handle first-level incident resolution and service requests while supporting various technical areas. Your role involves managing end-user computer lifecycles and ensuring compliance with IT policies, all while providing timely updates to users.
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Anforderungen
- •Fluent in English and German
- •Any other languages is an asset
- •Ability to work independently and as a team player
- •Service and customer oriented
- •Ability to multi-task
- •Ability to document all work performed
- •Good understanding of computer hardware and operating systems
- •Good knowledge of MS Office 365 and hardware
- •Good knowledge of remote assistance tools
- •Fundamental understanding of cloud
- •Working knowledge of Azure and Intune
- •Working knowledge of Exchange and network troubleshooting
- •Ability to work internationally in a matrix-managed environment
- •Strong analytic and problem-solving skills
- •Good communication skills
- •Ability to explain technical issues to non-technical people
- •Self-motivated
- •Experience in multi-cultural environment is an asset
Keine Angabe
Berufserfahrung
ca. 0 – 1 Jahr
Deine Aufgaben
- •Log and resolve first-level incidents.
- •Fulfill service requests for IT services.
- •Support technical areas like computers and printers.
- •Promote adherence to Dennemeyer policies and standards.
- •Ensure compliance with ITSM, ITIL, and security policies.
- •Utilize the knowledge base for incident responses.
- •Take ownership of incidents and keep users updated.
- •Document issues and resolutions in the ITSM tool.
- •Manage the lifecycle of end-user computers, including:
- •Deployment of new systems.
- •Maintenance of existing systems.
- •Renewal of equipment.
- •Disposal management of outdated systems.
- •Provide remote support using technical tools.
- •Participate in after-hours on-call support.
- •Be available for on-call responsibilities.
Tools & Technologien
MS Office 365AzureIntuneExchangeVPNTeams
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Deine Vorteile
Karriere- und Weiterentwicklung
- •Career development opportunities
Lockere Unternehmenskultur
- •Multicultural team environment
Flexibles Arbeiten
- •Flexible working hours
Startup-Atmosphäre
- •Independent and entrepreneurial role
Team Events & Ausflüge
- •Corporate events for team celebration
Mentoring & Coaching
- •Tailor-made onboarding program
Weiterbildungsangebote
- •Individual training and development
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DE02 Dennemeyer & Co. GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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