Coordinator Customer, Commercial Office(m/w/x)

In this role, you will engage with customers by addressing inquiries and managing accounts, while also analyzing performance metrics to drive improvements. Your day-to-day responsibilities will involve collaborating with teams and ensuring efficient operations through proactive account management.

Anforderungen

• •First experience in customer support, ideally in an international environment
• •Strong customer orientation with friendly and competent demeanor towards customers
• •Excellent communication skills (written & verbal)
• •Quick understanding of business cases and finding solutions for customer satisfaction and KPI improvement
• •High level of responsibility and proactive work
• •Very good structured, process- and result-oriented work style
• •Strong analytical skills
• •Teamwork skills
• •MS Office, SAP, CRM (desirable)
• •Fluent in German and English