SW
Swissquote
1 Monat

Associated-Director in the Back-Office department(m/w/x)

Vollzeit
Senior
Keine Angabe
Gland

As an Associate Director in the Payments Retail team, you will lead a dedicated group, ensuring smooth payment operations while fostering a collaborative environment. Your role involves managing performance, driving process improvements, and ensuring compliance with regulations.

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Anforderungen

  • •Minimum 5 years of experience in payment operations
  • •Strong expertise in various payment schemes
  • •Solid knowledge of compliance, operational risk, and service quality standards
  • •Highly organized with strong ownership, leadership, analytical thinking, and problem-solving skills
  • •Excellent interpersonal and communication skills
  • •Fluency in English (minimum B2); French and/or German is a plus
Keine Angabe

Berufserfahrung

5 Jahre

Deine Aufgaben

  • •Lead and support a team of 5 employees
  • •Foster a positive work atmosphere
  • •Promote collaboration and trust among team members
  • •Address conflicts with senior management or HR Partner
  • •Support employee growth through training and mentorship
  • •Lead the recruitment process with the Talent Acquisition Partner
  • •Ensure new hires are properly introduced to the team and organization
  • •Set performance expectations and provide feedback
  • •Conduct performance reviews and address performance issues
  • •Ensure accurate and timely processing of payments
  • •Coordinate and resolve payment discrepancies
  • •Monitor and prioritize operational emails
  • •Ensure adherence to internal procedures and deadlines
  • •Supervise the quality and compliance of the team's work
  • •Produce regular reports on project progress and team performance
  • •Prepare and lead team meetings for effective communication
  • •Identify areas for improvement based on performance indicators
  • •Support the implementation of new tools and processes
  • •Identify opportunities for automation and process optimization
  • •Collaborate with IT, Finance, Compliance, and Internal Control teams
  • •Identify and assess operational risks related to payments
  • •Implement controls for secure transaction processing
  • •Ensure compliance with regulatory and internal policy requirements

Sprachen

Deutsch – Grundkenntnisse

Englisch – verhandlungssicher

Französisch – Grundkenntnisse

Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Swissquote erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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