Administrator Hotline(m/w/x)

In this role, you will engage with retailers and service partners, providing expert advice on Webasto products and services. Your daily responsibilities will include documenting inquiries, preparing data for tracking, and continuously improving your skills through training.

Anforderungen

• •Completed technical vocational training (technician, master craftsman)
• •Professional experience in the technical field, ideally in the automotive aftermarket
• •Experience in using documentation systems (e.g., CRM)
• •Communication skills, confident handling of customers on the phone
• •Interest in continuous improvement of customer communication and further training
• •English language skills