In this role, you will engage in continuous improvement projects, analyze processes, and collaborate with the team to enhance efficiency. Your contributions will help shape operational strategies and drive meaningful change.
In this role, you will be the key liaison with the BPO partner, ensuring they have the tools and knowledge to support customers effectively. Your day-to-day responsibilities will include developing training materials, maintaining the knowledge base, and facilitating communication about process changes.
In this role, you will kickstart your marketing career by enhancing marketing materials, managing CRM data, and analyzing campaign success. You will also gain hands-on experience with social media and event coordination, making each day dynamic and impactful.