Leidos
TRICARE Beneficiary Services Representative(m/w/x)
Vollzeit
Berufserfahren
ab 57.575 / Jahr
Landstuhl
LE
Leidos, Inc.10 Tage
TRICARE Beneficiary Services Representative(m/w/x)
Vollzeit
Berufserfahren
ab 32.000 / Jahr
66877 Ramstein
Nejo KI-Zusammenfassung
As a TRICARE Beneficiary Services Representative, you will play a vital role in educating beneficiaries about their healthcare options, processing enrollments, and providing support for claims. Your day will involve guiding individuals through TRICARE resources and leading informative sessions to ensure they receive the assistance they need.
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Anforderungen
- •High School diploma or GED or equivalent experience
- •U.S. Citizenship
- •SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor
- •Eligible to obtain and maintain ADP IT III clearance
- •3+ years of customer service experience
- •Fluency in English with strong written and oral communication
- •Proficiency in Microsoft Office
- •Effective presentation skills
- •Ability to communicate tactfully
- •Self-starter with ability to work independently
- •Strong organizational and time management skills
- •High attention to detail
- •Familiarity with TRICARE Overseas Program and DEERS
- •Work background in U.S. military healthcare delivery system or civilian managed care
- •Experience in medical or clinical environment
- •Familiarity with MHS Genesis or civilian healthcare systems
Matura
Berufserfahrung
3 Jahre
Deine Aufgaben
- •Process enrollments and disenrollments
- •Manage portability transfers via DOES and MHS Genesis
- •Update Primary Care Managers following MTF guidelines
- •Provide guidance on TRICARE resources and benefits
- •Assist beneficiaries with enrollment and claims inquiries
- •Lead informational briefings for various events
- •Collect and record daily activities and OHI information
- •Evaluate and escalate complex issues for resolution
- •Ensure compliance with HIPAA regulations
- •Maintain confidentiality of Protected Health Information
- •Complete required training courses on time
- •Assist with remote support and train new team members
Tools & Technologien
Microsoft Office
Sprachen
Englisch – verhandlungssicher
Deine Vorteile
Sonstige Zulagen
- •Annual foreign service premium
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Leidos, Inc. erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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