Leidos, Inc.
TRICARE Beneficiary Services Representative(m/w/x)
Vollzeit
Berufserfahren
ab 32.000 / Jahr
Ramstein
LE
Leidos18 Tage
TRICARE Beneficiary Services Representative(m/w/x)
Vollzeit
Berufserfahren
ab 57.575 / Jahr
66849 Landstuhl
Nejo KI-Zusammenfassung
In this role, you will be the go-to resource for TRICARE beneficiaries, guiding them through enrollment processes, providing claims assistance, and leading informative briefings. Your day will involve ensuring compliance with regulations while supporting both new and existing team members.
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Anforderungen
- •High School diploma, GED, or equivalent experience
- •U.S. Citizenship
- •SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor supporting the DoD
- •Eligible to obtain and maintain ADP IT III clearance
- •3+ years of customer service experience
- •Fluency in English with strong written and oral communication
- •Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- •Effectiveness in delivering presentations
- •Ability to tactfully communicate with others
- •Self-starter with ability to work independently
- •Strong organizational, time management, and multitasking abilities
- •High attention to detail
- •Familiarity with TRICARE Overseas Program, DEERS, DOES, and MHS Genesis
- •Work background in U.S. military healthcare delivery system or civilian managed care
Matura
Berufserfahrung
3 Jahre
Deine Aufgaben
- •Process enrollments and disenrollments
- •Manage portability transfers via DOES and MHS Genesis
- •Update Primary Care Managers following MTF guidelines
- •Provide guidance on TRICARE resources and benefits
- •Assist beneficiaries with enrollment and claims inquiries
- •Offer basic claims status updates
- •Lead informational briefings for various events
- •Collect and record daily activities and OHI information
- •Evaluate assistance needs and escalate complex issues
- •Ensure compliance with HIPAA regulations
- •Maintain confidentiality of Protected Health Information
- •Complete required training courses on time
- •Assist with remote support and train new team members
Tools & Technologien
Microsoft Office
Sprachen
Englisch – verhandlungssicher
Deine Vorteile
Sonstige Zulagen
- •Annual foreign service premium
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Leidos erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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