Becton, Dickinson and Company
Systems Analyst(m/w/x)
Vollzeit
Senior
Keine Angabe
Wien, Heidelberg
25
2530 BD Austria GmbH (fka Cato Software Solutions GmbH)2 Monate
Systems Analyst(m/w/x)
Vollzeit
Senior
Keine Angabe
Wien, Heidelberg
Nejo KI-Zusammenfassung
In this role, you will support GCS systems by providing first-level assistance, managing system issues, and leading new implementations. Your day-to-day responsibilities will involve collaborating with stakeholders, analyzing processes, and driving improvements to enhance overall performance.
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Anforderungen
- •Engineering degree or similar relevant qualification
- •5 years in similar roles in Healthcare industry
- •Experience in IT systems implementation
- •Experience in business process support
- •Experience in working in a multi-cultural environment and matrix organisation
- •Hands on approach - understanding the Service operations
- •Ability to prioritize issues based on business impact
- •Pro-active; high-performing and results orientated
- •Strong customer orientation and problem-solving skills
- •Collaborative style, establishing strong relationships within the GCS International team
- •Ability to manage change and deal with associated challenging behaviours
- •Flexible attitude and ability to handle changing priorities
- •Experience with Salesforce.com, SAP, Microsoft Power BI
- •Good skills in MS Office applications
- •Excellent range of communication skills. Fluent in English, both oral and written
Bachelor-Abschluss
ODER
Abgeschlossene Berufsausbildung
Berufserfahrung
5 Jahre
Deine Aufgaben
- •Provide first-level support to GCS system super-users
- •Own the support strategy and manage daily support for MMS
- •Collaborate with IT and governance teams to resolve system issues
- •Liaise with governance teams to manage system improvement requests
- •Contribute to reporting development, validation, and deployment using Power BI
- •Create and update system documentation as needed
- •Deliver system training through the network of super-users
- •Lead requirements gathering for new or updated systems
- •Document business requirements for system implementation
- •Review data trends to ensure business processes meet desired results
- •Report on process improvements and performance metrics
- •Drive collaboration with all GCSI stakeholders
- •Become a recognized subject matter expert for MMS business processes
- •Develop strong relationships with GCSI super-users and Country Service Leaders
- •Participate in the implementation of new service and ERP systems
- •Provide leadership in the use of service and ERP systems
- •Adhere to organizational policies and quality procedures
- •Identify problems in business processes and suggest improvements
- •Prepare reports and presentations on process analysis and customer experience metrics
Tools & Technologien
Salesforce.comSAPMicrosoft Power BIMS Office
Sprachen
Englisch – verhandlungssicher
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens 2530 BD Austria GmbH (fka Cato Software Solutions GmbH) erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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