UN
UNIDO - UN Industrial Development Org.
20 Tage

Information Systems Assistant (ECM Platform & Integration)(m/w/x)

Vollzeit
Senior
AI/ML Job
ab 57.876 / Jahr
Wien

In this role, you will manage and optimize OpenText Content Server environments while ensuring compliance and system performance. Your daily responsibilities will include troubleshooting issues, supporting integrations, and training users on best practices.

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Anforderungen

  • Higher secondary education, high school diploma, or equivalent
  • Credit towards total working experience may be considered
  • Minimum 8 years of experience in ICT and/or information management support
  • Experience coordinating platform releases/patches
  • Strong understanding of Enterprise Content Server architecture
  • Hands-on experience with xECM SAP integration elements
  • Experience with Windows Server and proficiency with MS SQL Server
  • Experience with development using WebReports, AnswerModules, HTML, and JavaScript
  • Relevant professional certifications for managing OpenText Content Server and xECM
  • Experience with other document, workflow, and enterprise search platforms
  • Experience with using and integrating AI tools and agents
  • Good organizing skills and ability to prioritize work assignments
  • Strong customer relations skills with problem resolution support
  • Thorough understanding of relevant IT processes and practices
  • Knowledge of office productivity applications and computer systems
  • Fluency in written and spoken English
  • Fluency and/or working knowledge of another official UN language
Matura
ODER
Master-Abschluss

Berufserfahrung

8 Jahre

Deine Aufgaben

  • Administer and maintain OpenText Content Server environments
  • Manage permissions and access controls for Content Management Systems
  • Perform platform configuration, upgrades, and patches
  • Tune system performance for optimal operation
  • Configure and customize Content Server modules and workflows
  • Ensure compliance with organizational policies and regulations
  • Support content backup and recovery procedures
  • Monitor system health and troubleshoot technical issues
  • Liaise with IT teams to maintain content management system integrity
  • Support integrations with SAP, M365, and other systems
  • Maintain connection configurations and business rules
  • Build and maintain light automations and small utilities
  • Create API calls for data exchange and provisioning
  • Collaborate with stakeholders on integration contracts and error handling
  • Maintain technical runbooks for system operations
  • Serve as the main technical support for ECM systems
  • Create and maintain system documentation and user guides
  • Conduct user training sessions on system functionality
  • Work with stakeholders to optimize system configuration
  • Identify opportunities for system enhancements
  • Evaluate and recommend new features or integrations
  • Perform other related duties as assigned

Tools & Technologien

OpenText Content ServerxECMMS SQL ServerWindows ServerWebReportsAnswerModulesHTMLJavaScriptAI tools

Sprachen

Englischfließend

OTHERverhandlungssicher

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