TeamViewer
Customer Success Manager - German Speaking(m/w/x)
Vollzeit
mit Homeoffice
Berufserfahren
Keine Angabe
Bremen, Karlsruhe, Berlin, München
TE
TeamViewer1 Monat
Senior Customer Advocacy Manager(m/w/x)
Vollzeit
mit Homeoffice
Senior
AI/ML Job
Keine Angabe
Berlin, München, Göppingen
Nejo KI-Zusammenfassung
As a Senior Customer Advocacy Manager, you will lead the charge in building a vibrant community of customer advocates. This role involves crafting compelling customer stories, organizing engaging events, and driving initiatives that enhance customer participation and marketing effectiveness.
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Anforderungen
- •7+ years of marketing experience
- •Proven track record in customer program management
- •Ability to deliver high-quality assets with creativity and attention to detail
- •Customer-first mindset and passion for customer success
- •Exceptional communication skills for engaging stakeholders and customers
- •Strong project management capabilities
- •Highly organized with ability to manage multiple initiatives
- •Strategic thinker with tactical execution skills
Keine Angabe
Berufserfahrung
7 Jahre
Deine Aufgaben
- •Own the global customer advocacy marketing strategy
- •Increase the number and quality of customer advocates
- •Develop customer stories and reviews
- •Organize in-person engagements like customer events and executive meetings
- •Lead the implementation of the TeamViewer Voices advocacy platform
- •Collaborate with stakeholders across Digital Delivery, CX, Sales, and Field Marketing
- •Align the Customer Advisory Board program with strategic customer engagement initiatives
- •Partner with the CX team for third-party review participation on platforms like Gartner Peer Insights, Trustpilot, and G2
- •Embed customer proof points into campaign content and sales materials
- •Track and analyze program performance against defined KPIs
- •Collaborate with regional marketing teams to share best practices and align messaging
- •Gather customer insights through surveys and interviews to inform strategy
Sprachen
Englisch – verhandlungssicher
Deine Vorteile
Flexibles Arbeiten
- •Flexible work time
Workation & Sabbatical
- •Work From Abroad Program
Boni & Prämien
- •Company achievement bonus
- •Sales bonus
Attraktive Vergütung
- •Company stocks
- •Regular salary reviews
Betriebliche Altersvorsorge
- •Premiums for private pension plan
Parkplatz & Pendelvorteile
- •Public transport friendly offices
Firmenfahrrad
- •Option to lease an e-bike
Gesundheits- & Fitnessangebote
- •Special terms for local gyms
Mitarbeiterrabatte
- •Access to Corporate Benefits platform
Team Events & Ausflüge
- •Regular team events
- •Frequent all hands and leadership lunches
Lockere Unternehmenskultur
- •Open door policy
- •No dress code rules
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens TeamViewer erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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