NetCologne IT Services GmbH
Leiter IT Fieldservice(m/w/x)
Vollzeit
mit Homeoffice
Berufserfahren
Keine Angabe
Bonn, Köln
DE
DES0 PerkinElmer GmbH7 Tage
Field Service Manager(m/w/x)
Vollzeit
Remote
Senior
Keine Angabe
Köln
Nejo KI-Zusammenfassung
You will lead a team of technicians across West Germany, balancing hands-on operational management with strategic improvements to ensure clients receive world-class technical support.
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Anforderungen
- •Degree in Engineering, Business, or related field
- •Experience in field service management
- •Understanding of technical service delivery
- •Experience managing complex service operations
- •Proven leadership and performance management abilities
- •Exceptional communication and problem-solving skills
- •Ability to manage budgets and timelines
- •Knowledge of service management software
- •Ability to travel for field operations
- •Strategic vision and market trend anticipation
- •Customer-first mindset and service passion
- •Data-driven decision making skills
- •Experience in leading organizational change
- •Collaborative leadership and cross-functional ability
- •Continuous learning and adaptability
- •Multinational experience in diverse environments
Bachelor-Abschluss
ODER
Master-Abschluss
Deine Aufgaben
- •Coordinate technical and administrative support activities
- •Manage installations, repairs, and preventive maintenance
- •Oversee engineering change upgrades at client sites
- •Maintain accurate records and administrative systems
- •Schedule personnel to respond to critical situations
- •Collaborate with design management to resolve technical issues
- •Lead and mentor twelve field service technicians
- •Foster a culture of continuous improvement and performance
- •Manage recruitment, training, and professional development
- •Implement daily management and LEAN problem-solving fundamentals
- •Drive strategies to improve response times and satisfaction
- •Address complex customer issues with high service standards
- •Manage the field service budget and resource allocation
- •Optimize workflows to enhance productivity and reduce costs
- •Collaborate with sales and product management teams
- •Execute growth strategies aligned with company objectives
- •Analyze performance data and report insights to management
- •Evaluate emerging technologies to enhance service offerings
- •Ensure compliance with industry regulations and safety standards
- •Maintain quality control for all service activities
Tools & Technologien
service management software
Sprachen
Englisch – verhandlungssicher
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DES0 PerkinElmer GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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