LE008 PROS Germany GmbH
Senior Customer Success Manager(m/w/x)
Vollzeit
mit Homeoffice
Senior
Keine Angabe
Frankfurt am Main
SA
SAP17 Tage
Concur Customer Success Manager(m/w/x)
Vollzeit
mit Homeoffice
Senior
Keine Angabe
65760 Eschborn
Nejo KI-Zusammenfassung
In this role, you will cultivate strong relationships with multinational clients, guiding them through their journey with SAP Concur while focusing on retention and revenue growth. Your expertise will help clients achieve their strategic goals in a dynamic, client-centric environment.
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Anforderungen
- •Fluency in German and English
- •5+ years of professional experience in Account Management, Customer Success, or similar fields, preferably in SaaS or Travel & Expense Management
- •Proven track record of exceeding customer retention and revenue growth targets in a senior role
- •Strong ability to lead and influence client engagements, including executive-level interactions
- •Strategic thinker with the ability to ask thought-provoking, business-impacting questions
- •Skilled in managing complex, cross-functional relationships and portfolios with multiple stakeholders
- •Highly organized, adept at handling multiple priorities, and maintaining attention to detail
- •Adaptable to change and thrives in fast-paced, entrepreneurial environments
- •Willingness to travel within the DACH region to build and maintain strong client relationships
- •Advanced understanding of SaaS solutions, with experience in SAP Concur products being a significant advantage
Keine Angabe
Berufserfahrung
5 Jahre
Deine Aufgaben
- •Build and execute a strategic territory plan
- •Engage clients throughout their lifecycle
- •Ensure portfolio excellence through risk forecasting
- •Develop and maintain executive-level relationships
- •Prepare and deliver data-driven client business reviews
- •Achieve retention and revenue growth targets
- •Act as a trusted advisor with industry expertise
- •Collaborate with Sales teams to identify growth opportunities
- •Lead process improvement initiatives
- •Participate in advanced training and professional development
Tools & Technologien
SaaSSAP Concur
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Deine Vorteile
Weiterbildungsangebote
- •Constant learning
- •Skill growth
Gesundheits- & Fitnessangebote
- •Health and well-being
Flexibles Arbeiten
- •Flexible working models
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SAP erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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