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CoorsTek GmbH (Germany)
6d ago

Sr. Account Manager - Semiconductor(m/w/x)

München
Full-timeOn-siteSenior

Description

You will drive growth for key semiconductor accounts by blending technical support with strategic relationship management. Your day-to-day involves leading account plans and navigating market dynamics to expand the business footprint.

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Requirements

  • Bachelor’s Degree or equivalent
  • 5-8 years technical account management experience
  • Experience managing semiconductor customer relationships
  • Knowledge of Semi OEM materials usage
  • Understanding of customer and market dynamics
  • Ability to translate complex technical requirements
  • Understanding of future technology trends
  • Negotiation, value pricing, and contract skills
  • Strong written and verbal communication skills
  • Previous experience within SalesForce
  • Ability to work with diverse cultures
  • Willingness to travel to customer locations

Education

Bachelor's degree

Tasks

  • Lead account plan execution to meet sales and profitability goals
  • Represent the company as the primary internal and external contact
  • Monitor market developments to optimize revenue opportunities
  • Guide customer conversations regarding industry market dynamics
  • Develop new regional accounts to grow revenue and wallet share
  • Expand existing partnerships through portfolio selling and relationship building
  • Liaise across departments to manage diverse customer needs
  • Review contracts and manage technical order information
  • Implement value pricing and provide ongoing technical support
  • Forecast customer requirements through the S&OP process
  • Analyze the feasibility of long-term customer contract agreements
  • Facilitate corrective actions and root cause analysis for complaints
  • Provide timely responses to order and quote status requests
  • Support the product portfolio at industry trade shows
  • Maintain pipeline and account plans within the CRM system
  • Manage customer payment terms and ensure strict adherence
  • Share market intelligence with strategic teams for comprehensive insights
  • Mentor other account managers on customer pathway execution

Tools & Technologies

SalesForce

Languages

EnglishBusiness Fluent

Benefits

Other Benefits

  • Equal opportunity employer
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