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DODocuWare

Specialist Software Support French & English(m/w/x)

Germering
Full-timeWith Home OfficeExperienced

Supporting DocuWare partners and customers in French and English, analyzing complex virtual and cloud issues. Initial customer/IT support experience required. Mobile work, flexible hours, regular training.

Requirements

  • Apprenticeship as IT specialist or IT informatics clerk
  • Motivated career changers welcome
  • Initial experience in customer/IT support
  • Sound knowledge of Windows client/server OS
  • Good knowledge of databases (MS-SQL, Oracle, MySQL)
  • Good knowledge of Microsoft web servers
  • Knowledge of creating SQL queries
  • Very good French language skills
  • Very good English language skills
  • German language skills are a plus
  • Service- and customer-oriented appearance

Tasks

  • Support DocuWare partners and customers in French and English
  • Qualify and analyze complex issues in virtual and cloud-based environments
  • Provide individual solutions, often collaborating with team members
  • Handle requests using remote tools, email, and phone
  • Document processing steps in the central ticket system
  • Coordinate with software development and product management

Work Experience

  • 2 - 5 years

Education

  • Vocational certification

Languages

  • FrenchBusiness Fluent
  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • Microsoft Windows client
  • Microsoft Windows server
  • MS-SQL
  • Oracle
  • MySQL
  • Microsoft web servers
  • SQL

Benefits

Flexible Working

  • Mobile work
  • Flexible working hours

Learning & Development

  • Regular training

Team Events

  • Team events

Modern Office

  • Paperless work

Social Impact

  • Support for volunteer organizations

Other Benefits

  • Support for local sports clubs

Modern Equipment

  • Use of latest technologies

Purpose-Driven Work

  • Wide scope for responsibility

Informal Culture

  • Wide scope for creativity
  • Flat hierarchies

Startup Environment

  • Short decision-making channels

Job Security

  • Stable job

Workation & Sabbatical

  • 30 days work from abroad
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DocuWare and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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