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Incadea GmbH
6mo ago

IT Specialist / Technical Analyst in 3rd level support(m/w/x)

München
Full-timeWith Home OfficeManagement

Description

You analyze and resolve complex software issues while enhancing processes and documentation. Collaborating with global teams and understanding system components are essential for ensuring high customer satisfaction.

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Requirements

  • •3 years of professional experience
  • •Proven practical experience with Client-Server systems
  • •Good technology know-how with software development lifecycles
  • •Experience with ERP platforms, especially Microsoft Dynamics
  • •Knowledge of Microsoft Azure or similar platform services
  • •Enjoy working in an international & multi-cultural environment
  • •Enjoy learning new things and responsibilities
  • •Flexibility to adapt to shifting priorities
  • •Solution orientation and strong organizing ability
  • •Ability to find sustainable resolutions independently
  • •Ownership of complex task resolutions
  • •Team player with independent work ability

Work Experience

3 years

Tasks

  • •Provide support as part of the 3rd level team.
  • •Analyze and troubleshoot complex software issues.
  • •Lead resolution efforts for software system problems.
  • •Improve business processes and product documentation.
  • •Understand software system components for effective resolution.
  • •Collaborate with global project teams and developers.

Tools & Technologies

Microsoft Dynamics NAVMicrosoft Dynamics D365 Business CentralMicrosoft AzureAngularTypeScriptAJAXADO.NETLINQDockerKafkaKubernetes

Languages

English – Business Fluent

Benefits

Diverse Work

  • •Exciting and responsible role

Informal Culture

  • •Open culture with motivated teams

Career Advancement

  • •Opportunities for personal development

Competitive Pay

  • •Attractive compensation package

Flexible Working

  • •Flexible working hours
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Incadea GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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