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SEServiceNow

Solution Sales Executive(m/w/x)

München, Berlin, Düsseldorf, Frankfurt am Main
Full-timeWith Home OfficeExperienced
AI/ML

Overseeing market success for AI-enhanced CRM Workflow products with Telco C-suite executives at tech provider serving 8,100+ customers. 8+ years solution sales experience in software/platform solutions for Telco, with CRM/CX knowledge, required. Flexible work personas available.

Requirements

  • Experience in solution sales within CRM, CX, or related vendors
  • 8+ years of sales experience in software or platform solutions
  • Understanding of CRM, CX, or CSM business processes
  • Deep industry knowledge of the Telco market
  • Experience leveraging or integrating AI into work processes
  • Experience leading virtual or matrixed teams
  • Ability to understand broad business IT needs
  • Experience establishing trusted client and team relationships
  • Ability to produce business and maintain C-Level relationships
  • Ability to thrive in fast-paced, deadline-driven environments
  • Willingness to go above and beyond to win
  • Ability to communicate complex issues simply
  • Ability to forge strong business relationships
  • Excellent communication and presentation skills
  • Willingness to travel regionally
  • Fluency in German and English

Tasks

  • Oversee market success for CRM Workflow products
  • Develop sales strategies and regional plans
  • Manage growth for assigned Telco accounts
  • Build relationships with C-suite executives
  • Conduct initial executive and CxO discussions
  • Deliver product demonstrations with solution consultants
  • Create roadmaps to enhance customer experiences
  • Advise customers on engagement and operations
  • Lead CRM opportunities with cross-functional teams
  • Present offerings at industry events and seminars
  • Standardize platform presentations and value propositions
  • Qualify prospects and develop new revenue streams
  • Manage sales processes through to closure
  • Maintain accounts to ensure customer satisfaction

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • CRM
  • Customer Service Management
  • CX
  • CPaaS
  • CCaaS
  • SOM
  • AI
  • ServiceNow

Benefits

Flexible Working

  • Flexible work personas
  • Remote work options

Informal Culture

  • Accessible and inclusive experience

Other Benefits

  • Reasonable accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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