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Solution Sales Executive(m/w/x)
Overseeing market success for AI-enhanced CRM Workflow products with Telco C-suite executives at tech provider serving 8,100+ customers. 8+ years solution sales experience in software/platform solutions for Telco, with CRM/CX knowledge, required. Flexible work personas available.
Requirements
- Experience in solution sales within CRM, CX, or related vendors
- 8+ years of sales experience in software or platform solutions
- Understanding of CRM, CX, or CSM business processes
- Deep industry knowledge of the Telco market
- Experience leveraging or integrating AI into work processes
- Experience leading virtual or matrixed teams
- Ability to understand broad business IT needs
- Experience establishing trusted client and team relationships
- Ability to produce business and maintain C-Level relationships
- Ability to thrive in fast-paced, deadline-driven environments
- Willingness to go above and beyond to win
- Ability to communicate complex issues simply
- Ability to forge strong business relationships
- Excellent communication and presentation skills
- Willingness to travel regionally
- Fluency in German and English
Tasks
- Oversee market success for CRM Workflow products
- Develop sales strategies and regional plans
- Manage growth for assigned Telco accounts
- Build relationships with C-suite executives
- Conduct initial executive and CxO discussions
- Deliver product demonstrations with solution consultants
- Create roadmaps to enhance customer experiences
- Advise customers on engagement and operations
- Lead CRM opportunities with cross-functional teams
- Present offerings at industry events and seminars
- Standardize platform presentations and value propositions
- Qualify prospects and develop new revenue streams
- Manage sales processes through to closure
- Maintain accounts to ensure customer satisfaction
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM
- Customer Service Management
- CX
- CPaaS
- CCaaS
- SOM
- AI
- ServiceNow
Benefits
Flexible Working
- Flexible work personas
- Remote work options
Informal Culture
- Accessible and inclusive experience
Other Benefits
- Reasonable accommodations
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Solution Sales Executive(m/w/x)
Overseeing market success for AI-enhanced CRM Workflow products with Telco C-suite executives at tech provider serving 8,100+ customers. 8+ years solution sales experience in software/platform solutions for Telco, with CRM/CX knowledge, required. Flexible work personas available.
Requirements
- Experience in solution sales within CRM, CX, or related vendors
- 8+ years of sales experience in software or platform solutions
- Understanding of CRM, CX, or CSM business processes
- Deep industry knowledge of the Telco market
- Experience leveraging or integrating AI into work processes
- Experience leading virtual or matrixed teams
- Ability to understand broad business IT needs
- Experience establishing trusted client and team relationships
- Ability to produce business and maintain C-Level relationships
- Ability to thrive in fast-paced, deadline-driven environments
- Willingness to go above and beyond to win
- Ability to communicate complex issues simply
- Ability to forge strong business relationships
- Excellent communication and presentation skills
- Willingness to travel regionally
- Fluency in German and English
Tasks
- Oversee market success for CRM Workflow products
- Develop sales strategies and regional plans
- Manage growth for assigned Telco accounts
- Build relationships with C-suite executives
- Conduct initial executive and CxO discussions
- Deliver product demonstrations with solution consultants
- Create roadmaps to enhance customer experiences
- Advise customers on engagement and operations
- Lead CRM opportunities with cross-functional teams
- Present offerings at industry events and seminars
- Standardize platform presentations and value propositions
- Qualify prospects and develop new revenue streams
- Manage sales processes through to closure
- Maintain accounts to ensure customer satisfaction
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM
- Customer Service Management
- CX
- CPaaS
- CCaaS
- SOM
- AI
- ServiceNow
Benefits
Flexible Working
- Flexible work personas
- Remote work options
Informal Culture
- Accessible and inclusive experience
Other Benefits
- Reasonable accommodations
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
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