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Lead Solutions Engineer(m/w/x)
Technical consultation and product demonstrations for customer/employee experience service software, mentoring junior engineers at a service software provider. Business-level German communication skills and ITSM/ITIL/cloud infrastructure experience required. Collaborative team environment.
Requirements
- Business-level German communication skills
- Experience in technical pre-sales or channel role
- Ability to simplify complex technical concepts
- Experience with ITSM/ITIL and cloud infrastructure
- Excellent customer and internal communication skills
- Experience with Mid-Market and Enterprise sales
- High-level presentation and demonstration skills
- Execution focus and sense of urgency
- Enjoyment of high-energy team environments
Tasks
- Provide technical consultation to strategic prospects and accounts
- Articulate value propositions to business and technical audiences
- Present value-based product demonstrations to potential clients
- Mentor junior solution engineers on technical strategies
- Collaborate with account executives to close new business
- Manage technical sales presentations and solution demonstrations
- Lead proof-of-concept engagements and ensure their success
- Respond to technical RFP and RFI inquiries
- Conduct technical workshops and discovery sessions
- Develop joint solutions in collaboration with partners
- Deliver product updates to internal and external stakeholders
- Foster long-term partnerships as a trusted technical advisor
Work Experience
- 5 - 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- SaaS
- ITSM
- ITIL
- Cloud based infrastructure
Benefits
Other Benefits
- Equal opportunity employer
Informal Culture
- Diverse and vibrant environment
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Lead Solutions Engineer(m/w/x)
Technical consultation and product demonstrations for customer/employee experience service software, mentoring junior engineers at a service software provider. Business-level German communication skills and ITSM/ITIL/cloud infrastructure experience required. Collaborative team environment.
Requirements
- Business-level German communication skills
- Experience in technical pre-sales or channel role
- Ability to simplify complex technical concepts
- Experience with ITSM/ITIL and cloud infrastructure
- Excellent customer and internal communication skills
- Experience with Mid-Market and Enterprise sales
- High-level presentation and demonstration skills
- Execution focus and sense of urgency
- Enjoyment of high-energy team environments
Tasks
- Provide technical consultation to strategic prospects and accounts
- Articulate value propositions to business and technical audiences
- Present value-based product demonstrations to potential clients
- Mentor junior solution engineers on technical strategies
- Collaborate with account executives to close new business
- Manage technical sales presentations and solution demonstrations
- Lead proof-of-concept engagements and ensure their success
- Respond to technical RFP and RFI inquiries
- Conduct technical workshops and discovery sessions
- Develop joint solutions in collaboration with partners
- Deliver product updates to internal and external stakeholders
- Foster long-term partnerships as a trusted technical advisor
Work Experience
- 5 - 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- SaaS
- ITSM
- ITIL
- Cloud based infrastructure
Benefits
Other Benefits
- Equal opportunity employer
Informal Culture
- Diverse and vibrant environment
About the Company
Freshworks
Industry
IT
Description
Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences.
Not a perfect match?
- Smartsheet
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Solution Engineer | DACH(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - 416 salesforce.com Germany GmbH
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Senior Solutions Consultant(m/w/x)
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