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Senior Customer Success Manager(m/w/x)
Customer onboarding and lifecycle management for construction process automation software. 3+ years of customer success experience and very good English/German skills required. Equity options, work from abroad options.
Requirements
- 3+ years of experience as customer success manager
- Strong interpersonal and communication skills
- Strong analytical mindset
- Excellent organizational abilities
- Very good English and German skills
Tasks
- Guide customers through onboarding and product setup
- Lead training sessions and product demonstrations
- Conduct regular check-ins to track progress and gather feedback
- Identify upselling and cross-selling opportunities
- Oversee customer lifecycle management and optimization
- Collaborate with stakeholders to create customer success resources
- Act as a liaison between customers and internal teams
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
- French – Basic
Benefits
Learning & Development
- Dedicated development budget
Competitive Pay
- Equity options
Modern Equipment
- Great tech gear
Team Events
- Team offsites
Workation & Sabbatical
- Work from abroad options
Snacks & Drinks
- Free drinks
- Snacks
Free or Subsidized Food
- Daily optional dinners
Healthcare & Fitness
- Wellpass subscription
Retirement Plans
- Voluntary pension contribution
Informal Culture
- Dog-friendly office
Not a perfect match?
- actoFull-timeWith HomeofficeSeniorMünchen, Berlin
- SPARETECH
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Senior Customer Success Manager(m/w/x)
Customer onboarding and lifecycle management for construction process automation software. 3+ years of customer success experience and very good English/German skills required. Equity options, work from abroad options.
Requirements
- 3+ years of experience as customer success manager
- Strong interpersonal and communication skills
- Strong analytical mindset
- Excellent organizational abilities
- Very good English and German skills
Tasks
- Guide customers through onboarding and product setup
- Lead training sessions and product demonstrations
- Conduct regular check-ins to track progress and gather feedback
- Identify upselling and cross-selling opportunities
- Oversee customer lifecycle management and optimization
- Collaborate with stakeholders to create customer success resources
- Act as a liaison between customers and internal teams
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
- French – Basic
Benefits
Learning & Development
- Dedicated development budget
Competitive Pay
- Equity options
Modern Equipment
- Great tech gear
Team Events
- Team offsites
Workation & Sabbatical
- Work from abroad options
Snacks & Drinks
- Free drinks
- Snacks
Free or Subsidized Food
- Daily optional dinners
Healthcare & Fitness
- Wellpass subscription
Retirement Plans
- Voluntary pension contribution
Informal Culture
- Dog-friendly office
About the Company
comstruct
Industry
Construction
Description
The company automates construction companies’ commercial processes by extracting material data from delivery notes and invoices.
Not a perfect match?
- acto
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen, Berlin - SPARETECH
Senior Enterprise Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart, München - Capmo
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen, Berlin - Appinio
Senior Customer Success Manager DACH(m/w/x)
Full-timeWith HomeofficeSeniorHamburg, Berlin, München - TradeLink
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen, Berlin