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Customer Success Manager(m/w/x)
Description
You will drive revenue growth by nurturing strategic client relationships and leveraging data to identify upsell opportunities while ensuring customers maximize the value of the company's spend management tools.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in proactive commercial-centric role
- •Experience upselling products to existing clients
- •Fluent German (C2) and English (C1)
- •Customer obsession and empathy
- •Commercial mindset and negotiation skills
- •Clear and concise communication skills
- •Analytical mindset and data interpretation
- •Structured working and task prioritization
Tasks
- •Build and nurture scalable customer relationships
- •Consult with clients to achieve finance goals
- •Drive engagement with spend management features
- •Identify upsell and product optimization opportunities
- •Monitor revenue trajectory using specific KPIs
- •Track spend engagement and SaaS uplift metrics
- •Communicate client feedback to internal stakeholders
- •Advise on current and future product features
- •Design client journey touchpoints to increase satisfaction
- •Improve processes to ensure long-term retention
Languages
German – Native
English – Business Fluent
Benefits
Competitive Pay
- •Top-of-market compensation package
- •Equity
Workation & Sabbatical
- •20 days work from abroad
Learning & Development
- •600 EUR/GBP Learning & Development Budget
Corporate Discounts
- •Local benefits
- rembergFull-timeWith HomeofficeExperiencedMünchen
- Moss
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Customer Success Manager(m/w/x)
The AI Job Search Engine
Description
You will drive revenue growth by nurturing strategic client relationships and leveraging data to identify upsell opportunities while ensuring customers maximize the value of the company's spend management tools.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in proactive commercial-centric role
- •Experience upselling products to existing clients
- •Fluent German (C2) and English (C1)
- •Customer obsession and empathy
- •Commercial mindset and negotiation skills
- •Clear and concise communication skills
- •Analytical mindset and data interpretation
- •Structured working and task prioritization
Tasks
- •Build and nurture scalable customer relationships
- •Consult with clients to achieve finance goals
- •Drive engagement with spend management features
- •Identify upsell and product optimization opportunities
- •Monitor revenue trajectory using specific KPIs
- •Track spend engagement and SaaS uplift metrics
- •Communicate client feedback to internal stakeholders
- •Advise on current and future product features
- •Design client journey touchpoints to increase satisfaction
- •Improve processes to ensure long-term retention
Languages
German – Native
English – Business Fluent
Benefits
Competitive Pay
- •Top-of-market compensation package
- •Equity
Workation & Sabbatical
- •20 days work from abroad
Learning & Development
- •600 EUR/GBP Learning & Development Budget
Corporate Discounts
- •Local benefits
About the Company
Moss
Industry
FinancialServices
Description
Moss is a SaaS scale-up founded in Berlin, aiming to power SMBs' spend across Europe with a fully digital, AI-driven solution.
- remberg
(Senior) Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - Moss
Account Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - comstruct
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Building Radar GmbH
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeJuniorMünchen - Bliro
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen