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Head of Account Management DACH(m/w/x)
Retention and growth leadership for a unified commerce and payments platform across the DACH region. Extensive software sales leadership and fluent German skills required. Participation in company share scheme and 400 EUR annual health credit.
Requirements
- Extensive experience in Account Management leadership
- Focus on coaching and development
- Experience in software sales or relevant industry
- Ability to lead and deliver results
- German speaking
Tasks
- Lead the Account and Key Account Management team
- Drive account retention and growth
- Ensure an exceptional customer experience
- Manage the pipeline for new and existing customers
- Collaborate with the Head of Direct Sales
- Optimize the handover process from deal to partnership
- Refine processes and customer relationship tools
- Hire and develop high-performing Account Managers
- Coach team members to increase platform and payments adoption
- Maintain clear communication with the sales team
- Ensure setup checklists and customer handovers are completed
- Identify market opportunities for up-selling and cross-selling
- Develop solutions to grow the existing customer base
- Ensure the team exceeds monthly MRR and KPI targets
- Analyze sales forecasts, call volumes, and pipelines
- Listen to calls and provide feedback to the team
- Create strategies to grow revenue streams
- Manage high-level deals with large organizations and brands
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- Software sales
- E-commerce
- Cloud applications
- SaaS
- POS
Benefits
Flexible Working
- Flexible work environment
Mentorship & Coaching
- Growth program
Career Advancement
- Career advancement opportunities
Competitive Pay
- Lightspeed share scheme
Healthcare & Fitness
- 400 EUR Health & Wellness Credit
Mental Health Support
- Mental Health Support
Learning & Development
- Free LinkedIn Learning access
Social Impact
- Volunteer time off
Other Benefits
- Selection process accommodations
Not a perfect match?
- CoreTylyntFull-timeOn-siteSeniorBerlin
- A11
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Head of Account Management DACH(m/w/x)
Retention and growth leadership for a unified commerce and payments platform across the DACH region. Extensive software sales leadership and fluent German skills required. Participation in company share scheme and 400 EUR annual health credit.
Requirements
- Extensive experience in Account Management leadership
- Focus on coaching and development
- Experience in software sales or relevant industry
- Ability to lead and deliver results
- German speaking
Tasks
- Lead the Account and Key Account Management team
- Drive account retention and growth
- Ensure an exceptional customer experience
- Manage the pipeline for new and existing customers
- Collaborate with the Head of Direct Sales
- Optimize the handover process from deal to partnership
- Refine processes and customer relationship tools
- Hire and develop high-performing Account Managers
- Coach team members to increase platform and payments adoption
- Maintain clear communication with the sales team
- Ensure setup checklists and customer handovers are completed
- Identify market opportunities for up-selling and cross-selling
- Develop solutions to grow the existing customer base
- Ensure the team exceeds monthly MRR and KPI targets
- Analyze sales forecasts, call volumes, and pipelines
- Listen to calls and provide feedback to the team
- Create strategies to grow revenue streams
- Manage high-level deals with large organizations and brands
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- Software sales
- E-commerce
- Cloud applications
- SaaS
- POS
Benefits
Flexible Working
- Flexible work environment
Mentorship & Coaching
- Growth program
Career Advancement
- Career advancement opportunities
Competitive Pay
- Lightspeed share scheme
Healthcare & Fitness
- 400 EUR Health & Wellness Credit
Mental Health Support
- Mental Health Support
Learning & Development
- Free LinkedIn Learning access
Social Impact
- Volunteer time off
Other Benefits
- Selection process accommodations
About the Company
Lightspeed Commerce
Industry
IT
Description
The company powers businesses with a cloud commerce platform that simplifies and unifies online and physical operations.
Not a perfect match?
- CoreTylynt
Head of Sales, DACH(m/w/x)
Full-timeOn-siteSeniorBerlin - A11
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Head of Sales - DACH(m/w/x)
Full-timeOn-siteExperiencedBerlin - SumUp
Sales Manager German speaker(m/w/x)
Full-timeOn-siteExperiencedBerlin - Adyen
Enterprise Account Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin