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COConcentrix

Dutch Speaking Customer Service Agent - Social Media Support(m/w/x)

Berlin
from 2,500 / month
Full-timeRemoteCareer Changer
Apply now

Customer support for social media marketing accounts, advising on ad effectiveness and optimizing placements. Bilingual Dutch proficiency and strong English communication required. Paid 7-week training and Dutch language bonus.

Requirements

  • Proficiency or bilingualism in Dutch
  • Good command of written and spoken English
  • Service orientation and communication skills
  • Interest in social media, online media, or digital marketing
  • Flexibility to cover service hours
  • German residency
  • Ability to fulfill remote workplace requirements
  • Willingness to continuously expand skills
  • Experience in customer service
  • Recognized qualification and experience in customer service support
  • No previous experience required
  • Legal authorization to work in Germany

Tasks

  • Complete paid training on social media marketing
  • Address customer concerns about social media accounts
  • Advise customers on marketing measures and advertising effectiveness
  • Analyze success metrics and optimize ad placements
  • Stay updated on the latest social media developments

Languages

  • Dutch – Business Fluent
  • English – Business Fluent
  • German – Native

Benefits

Flexible Working

  • 100% remote work
  • Flexible working time account

Additional Allowances

  • Paid 7-week training

Bonuses & Incentives

  • Bonus for Dutch language skills
  • Bonus for employee recruitment

Retirement Plans

  • Company pension scheme

Corporate Discounts

  • Employee discounts

Career Advancement

  • Internal training and career opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Concentrix and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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