Concentrix
Turkish Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperienced
Berlin
New Job?Nejo!
The AI Job Search Engine
CO
ConcentrixArabic Speaking Customer Service Agent - Social Media Support(m/w/x)
Berlin
Full-timeRemoteExperienced
Description
In this remote role, you will serve as the primary contact for Arabic-speaking users, resolving technical inquiries and managing diverse requests to ensure a high-quality customer experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Very good Arabic and good English
- •Service-orientation, communicativeness, and friendly manner
- •Confidence in using a PC
- •Desired prior work in service organization
- •Familiarity and activity on social media
- •Familiarity with online advertising products/vendors
- •Ability to multitask and work under pressure
- •Fast learner and diligent worker
- •Provision of background checks and certificates
- •German residency excluding specific federal states
- •Experience in customer service
- •Advantageous online advertising experience
- •Arabic (C2) and English (B2)
- •Required Arabic and English language skills
- •Legal authorization to work in Germany
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Currently in higher education
OR
Bachelor's degree
Tasks
- •Handle customer inquiries via phone, email, and chat
- •Respond to requests based on specific needs
- •Ensure an optimal customer experience across channels
- •Use various tools to resolve customer issues
- •Escalate complex problems to appropriate internal groups
- •Maintain KPIs to ensure efficient customer support
- •Assist users with technical inquiries
- •Raise technical concerns to subject matter experts
Tools & Technologies
PCSocial Media
Languages
Arabic – Native
English – Business Fluent
Benefits
Flexible Working
- •100% home office
Mentorship & Coaching
- •Full-time training programme
- •Personal mentor
- •Regular coaching
Learning & Development
- •Development training
Corporate Discounts
- •Online shopping discounts
Career Advancement
- •Internal career opportunities
Informal Culture
- •Open and motivated team
Other Benefits
- •Individual disability support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Concentrix and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Concentrix
Italian Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteExperiencedfrom 2,500 / monthBerlin - Concentrix
Hebrew Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperiencedBerlin - Concentrix
Dutch Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteCareer Changerfrom 2,500 / monthBerlin - Concentrix
Kundenbetreuer Social Media Support(m/w/x)
Full-timeRemoteCareer Changerfrom 2,500 / monthBerlin
CO
ConcentrixArabic Speaking Customer Service Agent - Social Media Support(m/w/x)
Berlin
Full-timeRemoteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
In this remote role, you will serve as the primary contact for Arabic-speaking users, resolving technical inquiries and managing diverse requests to ensure a high-quality customer experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Very good Arabic and good English
- •Service-orientation, communicativeness, and friendly manner
- •Confidence in using a PC
- •Desired prior work in service organization
- •Familiarity and activity on social media
- •Familiarity with online advertising products/vendors
- •Ability to multitask and work under pressure
- •Fast learner and diligent worker
- •Provision of background checks and certificates
- •German residency excluding specific federal states
- •Experience in customer service
- •Advantageous online advertising experience
- •Arabic (C2) and English (B2)
- •Required Arabic and English language skills
- •Legal authorization to work in Germany
Education
Compulsory education
OR
High school diploma
OR
Vocational certification
OR
Currently in higher education
OR
Bachelor's degree
Tasks
- •Handle customer inquiries via phone, email, and chat
- •Respond to requests based on specific needs
- •Ensure an optimal customer experience across channels
- •Use various tools to resolve customer issues
- •Escalate complex problems to appropriate internal groups
- •Maintain KPIs to ensure efficient customer support
- •Assist users with technical inquiries
- •Raise technical concerns to subject matter experts
Tools & Technologies
PCSocial Media
Languages
Arabic – Native
English – Business Fluent
Benefits
Flexible Working
- •100% home office
Mentorship & Coaching
- •Full-time training programme
- •Personal mentor
- •Regular coaching
Learning & Development
- •Development training
Corporate Discounts
- •Online shopping discounts
Career Advancement
- •Internal career opportunities
Informal Culture
- •Open and motivated team
Other Benefits
- •Individual disability support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Concentrix and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Concentrix
Industry
IT
Description
Das Unternehmen setzt sich für Chancengleichheit ein und bietet ein diskriminierungsfreies Arbeitsumfeld.
Not a perfect match?
- Concentrix
Turkish Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperiencedBerlin - Concentrix
Italian Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteExperiencedfrom 2,500 / monthBerlin - Concentrix
Hebrew Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperiencedBerlin - Concentrix
Dutch Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteCareer Changerfrom 2,500 / monthBerlin - Concentrix
Kundenbetreuer Social Media Support(m/w/x)
Full-timeRemoteCareer Changerfrom 2,500 / monthBerlin