Concentrix
Turkish Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperienced
Berlin
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COConcentrix
Arabic Speaking Customer Service Agent - Social Media Support(m/w/x)
Berlin
Full-timeRemoteExperienced
Nejo AI Summary
Resolving customer issues across digital channels, utilizing various support tools. Very good Arabic and good English skills required. 100% home office.
Requirements
- Very good Arabic and good English
- Service-orientation, communicativeness, and friendly manner
- Confidence in using a PC
- Desired prior work in service organization
- Familiarity and activity on social media
- Familiarity with online advertising products/vendors
- Ability to multitask and work under pressure
- Fast learner and diligent worker
- Provision of background checks and certificates
- German residency excluding specific federal states
- Experience in customer service
- Advantageous online advertising experience
- Arabic (C2) and English (B2)
- Required Arabic and English language skills
- Legal authorization to work in Germany
Tasks
- Handle customer inquiries via phone, email, and chat
- Respond to requests based on specific needs
- Ensure an optimal customer experience across channels
- Use various tools to resolve customer issues
- Escalate complex problems to appropriate internal groups
- Maintain KPIs to ensure efficient customer support
- Assist users with technical inquiries
- Raise technical concerns to subject matter experts
Education
- Compulsory education
Languages
- Arabic – Native
- English – Business Fluent
Tools & Technologies
- PC
- Social Media
Benefits
Flexible Working
- 100% home office
Mentorship & Coaching
- Full-time training programme
- Personal mentor
- Regular coaching
Learning & Development
- Development training
Corporate Discounts
- Online shopping discounts
Career Advancement
- Internal career opportunities
Informal Culture
- Open and motivated team
Other Benefits
- Individual disability support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Concentrix and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Concentrix
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Hebrew Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperiencedBerlin - Concentrix
Kundenbetreuer Social Media Support(m/w/x)
Full-timeRemoteCareer ChangerBerlinfrom 2,500 / month
COConcentrix
Arabic Speaking Customer Service Agent - Social Media Support(m/w/x)
Berlin
Full-timeRemoteExperienced
Nejo AI Summary
Resolving customer issues across digital channels, utilizing various support tools. Very good Arabic and good English skills required. 100% home office.
Requirements
- Very good Arabic and good English
- Service-orientation, communicativeness, and friendly manner
- Confidence in using a PC
- Desired prior work in service organization
- Familiarity and activity on social media
- Familiarity with online advertising products/vendors
- Ability to multitask and work under pressure
- Fast learner and diligent worker
- Provision of background checks and certificates
- German residency excluding specific federal states
- Experience in customer service
- Advantageous online advertising experience
- Arabic (C2) and English (B2)
- Required Arabic and English language skills
- Legal authorization to work in Germany
Tasks
- Handle customer inquiries via phone, email, and chat
- Respond to requests based on specific needs
- Ensure an optimal customer experience across channels
- Use various tools to resolve customer issues
- Escalate complex problems to appropriate internal groups
- Maintain KPIs to ensure efficient customer support
- Assist users with technical inquiries
- Raise technical concerns to subject matter experts
Education
- Compulsory education
Languages
- Arabic – Native
- English – Business Fluent
Tools & Technologies
- PC
- Social Media
Benefits
Flexible Working
- 100% home office
Mentorship & Coaching
- Full-time training programme
- Personal mentor
- Regular coaching
Learning & Development
- Development training
Corporate Discounts
- Online shopping discounts
Career Advancement
- Internal career opportunities
Informal Culture
- Open and motivated team
Other Benefits
- Individual disability support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Concentrix and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Concentrix
Industry
IT
Description
Das Unternehmen setzt sich für Chancengleichheit ein und bietet ein diskriminierungsfreies Arbeitsumfeld.
Not a perfect match?
- Concentrix
Turkish Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperiencedBerlin - Concentrix
Italian Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteExperiencedBerlinfrom 2,500 / month - Concentrix
Dutch Speaking Customer Service Agent - Social Media Support(m/w/x)
Full-timeRemoteCareer ChangerBerlinfrom 2,500 / month - Concentrix
Hebrew Speaking Customer Service Agent(m/w/x)
Full-timeRemoteExperiencedBerlin - Concentrix
Kundenbetreuer Social Media Support(m/w/x)
Full-timeRemoteCareer ChangerBerlinfrom 2,500 / month