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Customer Service Agent - Dutch Speaker(m/w/x)
Handling Dutch customer inquiries and resolving complaints via phone and email for a global mobility provider. Fluent Dutch (C1+) and initial customer service experience required. Flexible shifts, discounts on SIXT services, and retirement plan contribution.
Requirements
- Initial customer service experience
- Excellent service orientation
- Fluent Dutch (C1 or higher)
- Fluent English (C1 or higher)
- Enjoy interacting with partners and customers
- Strong communication skills
- Empathy
- Quick response to new situations
- Strong analytical skills
- Strong problem-solving skills
- Computer proficiency
- Proficiency in common software
- Microsoft Office proficiency
Tasks
- Handle customer inquiries in Dutch via phone and email
- Resolve complaints with empathy
- Provide tailored solutions
- Collect valuable customer feedback
- Ensure outstanding customer experience
- Communicate confidently and empathetically in Dutch and English
- Analyze customer requests
- Identify customer needs
- Offer effective solutions
- Adapt quickly to new situations
- Handle challenges with strong problem-solving skills
- Anticipate customer needs proactively
- Maintain a service-oriented mindset
- Work flexibly across different shifts, including weekends and night shifts
Education
- Compulsory education
Languages
- Dutch – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Office
Benefits
Flexible Working
- Flexible shift work
Corporate Discounts
- Discounts on SIXT services
- Exclusive partner deals
Company Vehicle
- Attractive vehicle leasing offers
Retirement Plans
- Retirement plan contribution
Other Benefits
- Capital-forming benefits
- Gaming area
Healthcare & Fitness
- Modern SIXT gym
Team Events
- Leisure activities
- SIXT choir
Free or Subsidized Food
- High-quality employee restaurant
More Vacation Days
- 30 days of vacation
Purpose-Driven Work
- Paid volunteer day
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Customer Service Agent - Dutch Speaker(m/w/x)
Handling Dutch customer inquiries and resolving complaints via phone and email for a global mobility provider. Fluent Dutch (C1+) and initial customer service experience required. Flexible shifts, discounts on SIXT services, and retirement plan contribution.
Requirements
- Initial customer service experience
- Excellent service orientation
- Fluent Dutch (C1 or higher)
- Fluent English (C1 or higher)
- Enjoy interacting with partners and customers
- Strong communication skills
- Empathy
- Quick response to new situations
- Strong analytical skills
- Strong problem-solving skills
- Computer proficiency
- Proficiency in common software
- Microsoft Office proficiency
Tasks
- Handle customer inquiries in Dutch via phone and email
- Resolve complaints with empathy
- Provide tailored solutions
- Collect valuable customer feedback
- Ensure outstanding customer experience
- Communicate confidently and empathetically in Dutch and English
- Analyze customer requests
- Identify customer needs
- Offer effective solutions
- Adapt quickly to new situations
- Handle challenges with strong problem-solving skills
- Anticipate customer needs proactively
- Maintain a service-oriented mindset
- Work flexibly across different shifts, including weekends and night shifts
Education
- Compulsory education
Languages
- Dutch – Business Fluent
- English – Business Fluent
Tools & Technologies
- Microsoft Office
Benefits
Flexible Working
- Flexible shift work
Corporate Discounts
- Discounts on SIXT services
- Exclusive partner deals
Company Vehicle
- Attractive vehicle leasing offers
Retirement Plans
- Retirement plan contribution
Other Benefits
- Capital-forming benefits
- Gaming area
Healthcare & Fitness
- Modern SIXT gym
Team Events
- Leisure activities
- SIXT choir
Free or Subsidized Food
- High-quality employee restaurant
More Vacation Days
- 30 days of vacation
Purpose-Driven Work
- Paid volunteer day
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SIXT
Industry
Transportation
Description
The company is a globally leading mobility service provider offering car rental, car sharing, taxi services, and car subscriptions.
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