Apaleo
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperienced
München
New Job?Nejo!
The AI Job Search Engine
WU
WundermartCustomer Success Manager(m/w/x)
München
Full-timeWith Home OfficeManagement
Description
You will drive the commercial success of hotel lobby shops by managing the entire customer journey, from seamless onboarding and regional coordination to data-driven performance optimization.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Proactive mindset and customer success passion
- •Experience as Customer Success or Account Manager
- •Experience in data analysis and reporting
- •Proficiency with CRM systems
- •Strong verbal adaptability and communication skills
- •Fluency in English and German
- •Bachelor’s Degree in Business or related field
- •Valid driver’s license
- •Affinity with hospitality industry (plus)
- •Willingness to travel in DACH region
- •Residence in or around Munich (preferred)
Education
Bachelor's degree
Work Experience
2 years
Tasks
- •Drive turnover and financial performance for your portfolio
- •Lead the customer onboarding and integration journey
- •Coordinate shop-opening activities across regional teams
- •Build and nurture long-term customer relationships
- •Implement new initiatives and upsell opportunities
- •Conduct regular performance reviews and NPS measurements
- •Analyze data-driven insights to enhance shop performance
- •Tailor solutions to specific hotel and market needs
- •Align internal and external teams for task execution
- •Maintain accurate records in the CRM system
- •Shape local pricing and promotional strategies
- •Contribute to the evolution of the growing department
Tools & Technologies
CRM systemsHubSpot
Languages
English – Business Fluent
German – Business Fluent
Benefits
Other Benefits
- •Growth and professional development
More Vacation Days
- •Unlimited vacation days
Additional Allowances
- •Travel reimbursement
Learning & Development
- •Learning budget
Team Events
- •Regular team events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Wundermart and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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WU
WundermartCustomer Success Manager(m/w/x)
München
Full-timeWith Home OfficeManagement
New Job?Nejo!
The AI Job Search Engine
Description
You will drive the commercial success of hotel lobby shops by managing the entire customer journey, from seamless onboarding and regional coordination to data-driven performance optimization.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Proactive mindset and customer success passion
- •Experience as Customer Success or Account Manager
- •Experience in data analysis and reporting
- •Proficiency with CRM systems
- •Strong verbal adaptability and communication skills
- •Fluency in English and German
- •Bachelor’s Degree in Business or related field
- •Valid driver’s license
- •Affinity with hospitality industry (plus)
- •Willingness to travel in DACH region
- •Residence in or around Munich (preferred)
Education
Bachelor's degree
Work Experience
2 years
Tasks
- •Drive turnover and financial performance for your portfolio
- •Lead the customer onboarding and integration journey
- •Coordinate shop-opening activities across regional teams
- •Build and nurture long-term customer relationships
- •Implement new initiatives and upsell opportunities
- •Conduct regular performance reviews and NPS measurements
- •Analyze data-driven insights to enhance shop performance
- •Tailor solutions to specific hotel and market needs
- •Align internal and external teams for task execution
- •Maintain accurate records in the CRM system
- •Shape local pricing and promotional strategies
- •Contribute to the evolution of the growing department
Tools & Technologies
CRM systemsHubSpot
Languages
English – Business Fluent
German – Business Fluent
Benefits
Other Benefits
- •Growth and professional development
More Vacation Days
- •Unlimited vacation days
Additional Allowances
- •Travel reimbursement
Learning & Development
- •Learning budget
Team Events
- •Regular team events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Wundermart and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Wundermart
Industry
Retail
Description
The company operates smart self-service shops in hotel lobbies across North Rhine-Westphalia.
Not a perfect match?
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