The AI Job Search Engine
Customer Success Manager (German speaking)(m/w/x)
Description
As a Customer Success Manager for the DACH market, you will play a vital role in enhancing customer satisfaction and driving growth. Your day-to-day responsibilities will involve resolving customer challenges, managing post-sales journeys, and collaborating with various teams to ensure a seamless experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's or Master's degree in Business or related field
- •Curiosity and alignment with hyper-growth startups
- •Catalyst for change and transformation
- •Excellent communication skills
- •Exceptional analytical prowess
- •Hands-on mentality and ownership of operations
- •Experience in competitive, fast-paced environments
- •Native-level German language skills and fluency in English
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Architect and implement a post-sales strategy for the DACH market
- •Proactively identify and resolve complex customer challenges
- •Utilize creative problem-solving to ensure customer satisfaction
- •Leverage insights to drive improvements
- •Design and champion scalable processes to enhance customer experience
- •Collaborate with internal teams to ensure operational excellence
- •Manage end-to-end post-sales journeys, including onboarding and claims handling
- •Resolve customer queries related to delivery issues
- •Drive cross-functional alignment with Tech, Logistics, and other departments
- •Engage directly with customers via phone and email for inquiries
- •Provide a premium support experience through multi-channel communication
Tools & Technologies
Languages
German – Native
English – Business Fluent
- ChocoFull-timeOn-siteExperiencedBerlin, München
- Mentimeter
Customer Success Manager(m/w/x)
Full-timeOn-siteManagementBerlin - CoreTylynt
Post Sales Strategy & Operations Manager - French Speaking(m/w/x)
Full-timeOn-siteExperiencedBerlin - Doinstruct
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - DTAD GmbH
Customer Service Manager / Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin
Customer Success Manager (German speaking)(m/w/x)
The AI Job Search Engine
Description
As a Customer Success Manager for the DACH market, you will play a vital role in enhancing customer satisfaction and driving growth. Your day-to-day responsibilities will involve resolving customer challenges, managing post-sales journeys, and collaborating with various teams to ensure a seamless experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's or Master's degree in Business or related field
- •Curiosity and alignment with hyper-growth startups
- •Catalyst for change and transformation
- •Excellent communication skills
- •Exceptional analytical prowess
- •Hands-on mentality and ownership of operations
- •Experience in competitive, fast-paced environments
- •Native-level German language skills and fluency in English
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Architect and implement a post-sales strategy for the DACH market
- •Proactively identify and resolve complex customer challenges
- •Utilize creative problem-solving to ensure customer satisfaction
- •Leverage insights to drive improvements
- •Design and champion scalable processes to enhance customer experience
- •Collaborate with internal teams to ensure operational excellence
- •Manage end-to-end post-sales journeys, including onboarding and claims handling
- •Resolve customer queries related to delivery issues
- •Drive cross-functional alignment with Tech, Logistics, and other departments
- •Engage directly with customers via phone and email for inquiries
- •Provide a premium support experience through multi-channel communication
Tools & Technologies
Languages
German – Native
English – Business Fluent
About the Company
CoreTylynt
Industry
Construction
Description
The company is a next-generation supply chain platform redefining how the industry sources, distributes, and finances materials.
- Choco
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin, München - Mentimeter
Customer Success Manager(m/w/x)
Full-timeOn-siteManagementBerlin - CoreTylynt
Post Sales Strategy & Operations Manager - French Speaking(m/w/x)
Full-timeOn-siteExperiencedBerlin - Doinstruct
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - DTAD GmbH
Customer Service Manager / Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin