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Account Manager - DACH(m/w/x)
At a renewable technology startup, B2B customer lifecycle management for software, leveraging feedback with development team. C2 German proficiency and industrial engineering background required. MacBook provided.
Requirements
- C2-level German proficiency
- Experience in B2B SaaS customer service or success
- Technical background in industrial engineering
- Previous experience in the start-up ecosystem
- Motivation to drive change in renewables
- Excellent communication and presentation abilities in German and English
Tasks
- Serve as the primary contact for B2B customers in the German market
- Onboard customers from day one after contract signing
- Guide customers through the entire lifecycle of the service
- Gather and leverage customer feedback to improve software
- Collaborate closely with the development team
- Enhance customer experience and streamline processes
- Identify upselling opportunities and potential partnerships
- Stay informed about industry developments
- Plan and implement projects to drive growth and innovation
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Competitive Pay
- Competitive pay
Healthcare & Fitness
- Gym membership
Snacks & Drinks
- Coffee
Team Events
- Regular team events
Modern Equipment
- MacBook
Not a perfect match?
- ReonicFull-timeOn-siteExperiencedAugsburg, Berlin
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Account Manager - DACH(m/w/x)
At a renewable technology startup, B2B customer lifecycle management for software, leveraging feedback with development team. C2 German proficiency and industrial engineering background required. MacBook provided.
Requirements
- C2-level German proficiency
- Experience in B2B SaaS customer service or success
- Technical background in industrial engineering
- Previous experience in the start-up ecosystem
- Motivation to drive change in renewables
- Excellent communication and presentation abilities in German and English
Tasks
- Serve as the primary contact for B2B customers in the German market
- Onboard customers from day one after contract signing
- Guide customers through the entire lifecycle of the service
- Gather and leverage customer feedback to improve software
- Collaborate closely with the development team
- Enhance customer experience and streamline processes
- Identify upselling opportunities and potential partnerships
- Stay informed about industry developments
- Plan and implement projects to drive growth and innovation
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Competitive Pay
- Competitive pay
Healthcare & Fitness
- Gym membership
Snacks & Drinks
- Coffee
Team Events
- Regular team events
Modern Equipment
- MacBook
About the Company
Reonic
Industry
EnergyAutomation
Description
The company focuses on renewable technology and encourages innovative contributions from individuals.
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