Reonic
Account Manager - DACH(m/w/x)
Full-timeOn-siteExperienced
Augsburg, Berlin
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REReonic
Technical Customer Success Manager - DACH(m/w/x)
Augsburg, Berlin
Full-timeOn-siteExperienced
Green Job
Nejo AI Summary
Technical support for B2B customers on renewable technology systems, integrating feedback with development at a renewable technology firm. C2 German proficiency and engineering technical background required. Gym membership.
Requirements
- C2-level German proficiency
- Experience in B2B SaaS customer service or success
- Technical background in engineering
- Previous experience in the start-up ecosystem
- Motivation to drive change in renewables
- Excellent communication and presentation abilities in German and English
Tasks
- Serve as the primary contact for B2B customers in the German market
- Address technical issues promptly after contract signing
- Guide customers through technical inquiries about our system and renewable technologies
- Collaborate with the development team to incorporate customer feedback into software improvements
- Enhance customer experience through daily support calls and chat assistance
- Identify technical bottlenecks and work with the engineering team to improve solutions
- Plan and implement strategic projects to drive growth and innovation at Reonic
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Competitive Pay
- Competitive pay
Career Advancement
- Opportunities for personal and professional growth
Startup Environment
- Freedom to innovate
Healthcare & Fitness
- Gym membership
Snacks & Drinks
- Coffee
Team Events
- Regular team events
Modern Equipment
- MacBook
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Reonic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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REReonic
Technical Customer Success Manager - DACH(m/w/x)
Augsburg, Berlin
Full-timeOn-siteExperienced
Green Job
Nejo AI Summary
Technical support for B2B customers on renewable technology systems, integrating feedback with development at a renewable technology firm. C2 German proficiency and engineering technical background required. Gym membership.
Requirements
- C2-level German proficiency
- Experience in B2B SaaS customer service or success
- Technical background in engineering
- Previous experience in the start-up ecosystem
- Motivation to drive change in renewables
- Excellent communication and presentation abilities in German and English
Tasks
- Serve as the primary contact for B2B customers in the German market
- Address technical issues promptly after contract signing
- Guide customers through technical inquiries about our system and renewable technologies
- Collaborate with the development team to incorporate customer feedback into software improvements
- Enhance customer experience through daily support calls and chat assistance
- Identify technical bottlenecks and work with the engineering team to improve solutions
- Plan and implement strategic projects to drive growth and innovation at Reonic
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Competitive Pay
- Competitive pay
Career Advancement
- Opportunities for personal and professional growth
Startup Environment
- Freedom to innovate
Healthcare & Fitness
- Gym membership
Snacks & Drinks
- Coffee
Team Events
- Regular team events
Modern Equipment
- MacBook
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Reonic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Reonic
Industry
EnergyAutomation
Description
The company focuses on renewable technology and encourages innovative contributions from individuals.
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