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Customer Success Manager(m/w/x)
Description
You engage with clients to build strong relationships and provide support while collaborating with internal teams to enhance customer experiences and drive product improvements.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's degree in business or IT
- •At least two years in customer-centric role
- •Passion for process improvement
- •Affinity for technology and data-driven decisions
- •Excellent communication skills in German and English
Education
Work Experience
2 years
Tasks
- •Act as the primary contact for clients.
- •Build and maintain relationships with stakeholders.
- •Consult on best practices for access process digitization.
- •Support and train customers on essentry configuration.
- •Collaborate with internal teams to enhance customer value.
- •Assist the sales team during pitches.
- •Share insights with the product team for development.
Languages
German – Business Fluent
English – Business Fluent
Benefits
Diverse Work
- •Opportunity to join a motivated team
- •Collaboration with reputable international customers
Startup Environment
- •Flat hierarchies and dynamic environment
Career Advancement
- •Significant responsibility and growth potential
- MentimeterFull-timeOn-siteManagementBerlin
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Customer Success Manager(m/w/x)
The AI Job Search Engine
Description
You engage with clients to build strong relationships and provide support while collaborating with internal teams to enhance customer experiences and drive product improvements.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's degree in business or IT
- •At least two years in customer-centric role
- •Passion for process improvement
- •Affinity for technology and data-driven decisions
- •Excellent communication skills in German and English
Education
Work Experience
2 years
Tasks
- •Act as the primary contact for clients.
- •Build and maintain relationships with stakeholders.
- •Consult on best practices for access process digitization.
- •Support and train customers on essentry configuration.
- •Collaborate with internal teams to enhance customer value.
- •Assist the sales team during pitches.
- •Share insights with the product team for development.
Languages
German – Business Fluent
English – Business Fluent
Benefits
Diverse Work
- •Opportunity to join a motivated team
- •Collaboration with reputable international customers
Startup Environment
- •Flat hierarchies and dynamic environment
Career Advancement
- •Significant responsibility and growth potential
About the Company
Essentry GmbH
Industry
IT
Description
Essentry is a fast-growing PropTech company in Berlin. They specialize in digitizing access processes, making them easier, more secure, and efficient. Their products combine hardware and software for the highest level of user-centricity.
- Mentimeter
Customer Success Manager(m/w/x)
Full-timeOn-siteManagementBerlin - Choco
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin, München - Doinstruct
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - DTAD GmbH
Customer Service Manager / Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin - Assent
Customer Success Manager: Program Specialist(m/w/x)
Full-timeOn-siteJuniorBerlin