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Customer Success Manager(m/w/x)
Managing 80-100 mid-market and enterprise accounts for a European payment processor. 3+ years in client-facing enterprise account management required. Internal hiring opportunities, promotion support.
Requirements
- 3+ years in client-facing role managing enterprise/complex accounts
- Proven track record of building strong customer relationships
- Commercial mindset backed by data
- Confidence leading technical conversations and influencing stakeholders
- Strong organizational skills to manage multiple accounts/deadlines
- Fluent in German
Tasks
- Manage 80-100 mid-market and enterprise accounts
- Maintain strong retention rates and meet upsell targets
- Build trusted relationships with C-level executives
- Serve as the primary payments advisor for key decision makers
- Develop and execute tailored customer success plans
- Align customer goals with Mollie's solutions
- Conduct strategic business reviews with stakeholders
- Share insights and identify growth opportunities
- Support contract negotiations and renewals
- Contribute to CS organization initiatives
- Lead coaching and knowledge-sharing efforts
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Benefits
Career Advancement
- Regular feedback and performance reviews
- Internal hiring opportunities
- Support for promotion
Competitive Pay
- Fair and transparent salary reviews
Diverse Work
- Opportunities for new roles or projects
Mentorship & Coaching
- Support for exploring career paths
Learning & Development
- Support for building new skills
- Home
- Jobs in Germany
- Customer Success ManagerCustomer Success Manager at Mollie
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- Home
- Jobs in Germany
- Customer Success ManagerCustomer Success Manager at Mollie
Customer Success Manager(m/w/x)
Managing 80-100 mid-market and enterprise accounts for a European payment processor. 3+ years in client-facing enterprise account management required. Internal hiring opportunities, promotion support.
Requirements
- 3+ years in client-facing role managing enterprise/complex accounts
- Proven track record of building strong customer relationships
- Commercial mindset backed by data
- Confidence leading technical conversations and influencing stakeholders
- Strong organizational skills to manage multiple accounts/deadlines
- Fluent in German
Tasks
- Manage 80-100 mid-market and enterprise accounts
- Maintain strong retention rates and meet upsell targets
- Build trusted relationships with C-level executives
- Serve as the primary payments advisor for key decision makers
- Develop and execute tailored customer success plans
- Align customer goals with Mollie's solutions
- Conduct strategic business reviews with stakeholders
- Share insights and identify growth opportunities
- Support contract negotiations and renewals
- Contribute to CS organization initiatives
- Lead coaching and knowledge-sharing efforts
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Benefits
Career Advancement
- Regular feedback and performance reviews
- Internal hiring opportunities
- Support for promotion
Competitive Pay
- Fair and transparent salary reviews
Diverse Work
- Opportunities for new roles or projects
Mentorship & Coaching
- Support for exploring career paths
Learning & Development
- Support for building new skills
About the Company
Mollie
Industry
FinancialServices
Description
The company simplifies payments and money management for businesses in Europe, serving over 250,000 clients.
Not a perfect match?
- PubMatic, Inc.
Customer Success Manager(m/w/x)
Full-timeOn-siteManagementMünchen - Moss
Customer Success Management Team Lead(m/w/x)
Full-timeOn-siteExperiencedMünchen - Adobe Systems GmbH
Named Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorMünchen - Genesys Cloud Services Germany GmbH
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorMünchen - Verifone
Director, Customer Success - DACH(m/w/x)
Full-timeOn-siteSeniorMünchen