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GEGenesys International B.V. Swiss Branch

Account Executive - Named Account Expansions, Banking & Public(m/w/x)

Zürich
Full-timeOn-siteSenior
AI/ML

Driving upsell and cross-sell of AI-powered enterprise SaaS for banking and public sector clients. Proven success with strategic upsell/cross-sell and AI-powered solutions understanding essential. Strategic relationship management with existing high-value clients.

Requirements

  • Up to 10 years of enterprise SaaS sales experience
  • Proven success in expanding enterprise accounts
  • Demonstrated ability to drive strategic upsell and cross-sell
  • Strong prospecting skills
  • Solid understanding of AI-powered solutions
  • Skilled at identifying new buying centers
  • Ability to engage cross-functionally
  • Ability to craft and communicate a holistic CX vision
  • Experience guiding customers through CX and AI maturity journeys
  • Proven ability to win executive sponsor buy-in
  • Strong account planning and opportunity qualification abilities
  • Executive presence with strong storytelling skills
  • Ability to influence diverse audiences
  • Authenticity, tenacity, and empathy

Tasks

  • Drive expansion revenue for named accounts
  • Execute targeted growth strategies to increase Genesys' footprint
  • Manage the full sales cycle for upsell and cross-sell opportunities
  • Create and maintain a strong sales pipeline aligned to revenue goals
  • Accurately forecast sales to senior leadership and operations
  • Position Genesys' AI and cloud capabilities to address business challenges
  • Translate AI use cases into clear business value and ROI
  • Collaborate with internal teams to deliver tailored AI growth strategies
  • Map customer organizations to identify new stakeholders
  • Engage additional lines of business like digital, operations, and marketing
  • Create multi-threaded relationships to broaden influence
  • Proactively prospect within existing accounts to uncover whitespace
  • Identify new use cases and expansion pathways using insights
  • Develop holistic customer experience transformation visions
  • Win executive sponsorship by articulating value and business outcomes
  • Maintain comprehensive account plans including AI opportunities
  • Collaborate with Customer Success and other teams to execute strategies
  • Serve as a trusted advisor to senior and executive levels
  • Conduct regular business reviews to guide customers on their CX journey

Work Experience

  • 10 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Benefits

Informal Culture

  • Supportive and collaborative environment

Career Advancement

  • Career development prioritized
  • Advancement opportunities

Mentorship & Coaching

  • World-class enablement and mentorship
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Genesys International B.V. Swiss Branch and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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