Director of Customer Success Management (CSM)
KI-Beschreibung
In this role, you will shape the Customer Success Management strategy while leading a dedicated team. Your focus will be on ensuring customers achieve their goals, collaborating across departments, and driving continuous improvement for a seamless experience.
Anforderungen
ca. 1 – 4 Jahre- •Proven leadership experience in Customer Success Management or related roles
- •Experience with SaaS, software adoption, and customer lifecycle management
- •Strong background in building and scaling teams across multiple locations