You handle technical support tasks, ensuring devices are ready for use and maintaining user access. Your role involves troubleshooting issues, preparing reports, and assisting with compliance and documentation.
Anforderungen
- •Bachelor's Degree in Computer Science preferred
- •No relevant experience required
- •Previous IT support experience considered a plus
Deine Aufgaben
- •Prepare desktops and laptops for deployment.
- •Test devices for proper operation.
- •Ensure seamless interconnection of VDI devices.
- •Set up hardware and software for new team members.
- •Maintain functionality of computer objects in Active Directory.
- •Configure user access for LAN services.
- •Set up email accounts for new hires.
- •Delete accounts for terminated team members.
- •Build and configure LAN service infrastructure.
- •Respond to technical issues with hardware and software.
- •Deliver replacement equipment as needed.
- •Prepare reports on LAN capacity and performance.
- •Update departmental documentation as directed.
- •Assist with technology policy adherence and security compliance.
- •Respond to allocated work queues in a timely manner.