MicroStrategy
Sales Engineer(m/w/x)
Vollzeit
mit Homeoffice
Keine Angabe
Frankfurt am Main
EV
Everseen1 Monat
Technical Solutions Engineer(m/w/x)
Vollzeit
mit Homeoffice
Berufserfahren
AI/ML Job
Keine Angabe
Frankfurt am Main
Nejo KI-Zusammenfassung
As a Technical Solutions Engineer, you'll engage with customers to optimize platform performance, provide technical support, and ensure seamless deployment. Your role involves collaborating with teams, analyzing data, and delivering tailored solutions to meet client needs.
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Anforderungen
- •Minimum 4 to 5 years in a similar role
- •Extensive experience with Linux systems
- •Strong scripting abilities in Bash, Python, and Node.js
- •Knowledge of standard network communication protocols
- •Basic understanding of networking concepts
- •Familiarity with automation tools, especially Ansible
- •Knowledge of ELK Stack, REST, NGINX, JSON, XML
- •Strong capability to troubleshoot complex issues
- •Proficiency in project management tools
- •Exceptional problem-solving and organizational abilities
- •Excellent communication skills for collaboration
- •Passion for AI and interest in additional education
Keine Angabe
Berufserfahrung
4–5 Jahre
Deine Aufgaben
- •Provide onsite and remote technical assistance
- •Troubleshoot platform issues for users
- •Perform routine maintenance and POS integration
- •Enhance platform performance through issue resolution
- •Monitor platform performance and drive improvements
- •Gather customer feedback and understand their needs
- •Provide training and tailor system settings
- •Deliver technical reports and actionable recommendations
- •Liaise with stakeholders to address project updates
- •Oversee platform deployment and ensure efficient operation
- •Collect and analyze data on platform usage
- •Collaborate with customers to customize platform configurations
- •Translate business needs into technical specifications
- •Identify and document risks impacting program success
- •Work with developers and engineering teams for alignment
- •Test platform performance and adjust configurations
- •Create and maintain technical documentation
- •Document changes to scope, timelines, and resources
- •Act as the primary escalation point for customer tickets
- •Facilitate customer onboarding and provide program updates
- •Develop project plans and reports to support objectives
- •Conduct product demonstrations and presentations
Tools & Technologien
LinuxDockerPodmanBashPythonNode.jsAnsibleELK StackRESTNGINXJSONXMLKubernetesTerraformOpenShiftMicrosoft 365JiraSmartsheet
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Everseen erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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