Cloudflare
Solutions Engineer(m/w/x)
Vollzeit
Berufserfahren
Keine Angabe
Davos
CL
Cloudflare2 Stunden
Solutions Engineering Manager(m/w/x)
Vollzeit
Senior
Keine Angabe
Davos
Nejo KI-Zusammenfassung
As a Solutions Engineering Manager, you will lead a dynamic team in Switzerland, fostering communication and collaboration while coaching team members to excel in their roles. Your focus on customer success will drive you to create scalable solutions and maintain strong relationships across the organization.
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Anforderungen
- •Minimum 3 years in a leadership role
- •Minimum 10 years related industry experience
- •Coaching and leadership skills
- •Team management experience
- •Understanding and solving escalations
- •Management related scenario experience
- •Partnering with account executives
- •Delivering solutions to customers
- •Technical pre-sales experience
- •Knowledge of the enterprise market in Switzerland
Keine Angabe
Berufserfahrung
10 Jahre
Deine Aufgaben
- •Set the team's communication and collaboration cadence
- •Support individual development plans for team members
- •Coach Solutions Engineers in sales and technical disciplines
- •Shadow team members to enhance technical expertise
- •Coordinate team resources for maximum customer impact
- •Provide guidance and escalate issues as needed
- •Collaborate with cross-functional teams at Cloudflare
- •Advise on creating scalable solutions for customer needs
- •Facilitate knowledge transfer between SE teams
- •Ensure team learns from individual successes
- •Prevent repeated mistakes within the team
- •Build relationships with other departments for issue escalation
- •Maintain communication with Account Executives and Customer Success leads
- •Monitor team morale and performance
- •Cultivate a positive team culture
- •Support and empower team members
- •Encourage open communication and constructive criticism
- •Promote independence while offering improvement advice
- •Act as a high-performing individual contributor
- •Maintain team trust and respect
- •Handle customer calls effectively
- •Manage workload efficiently
- •Report on individual strengths and weaknesses
- •Conduct one-on-one meetings with team members
- •Act as a point of escalation for unresolved team issues
- •Recruit, interview, and onboard new team members
Sprachen
Englisch – verhandlungssicher
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Cloudflare erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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