SA
SAP
2 Tage

Solution Advisor Expert - Customer Experience(m/w/x)

Vollzeit
Berufserfahren
Keine Angabe
Berlin, Hamburg, Ratingen, Eschborn, Walldorf, Gerlingen, Garching ...

In this role, you will be the expert on SAP's Customer Experience solutions, guiding customers through the sales cycle and ensuring they realize value. Your day-to-day responsibilities will involve delivering impactful demos, collaborating with teams, and refining strategies to enhance customer engagement.

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Anforderungen

  • Experience in large software/IT organizations with emphasis on CX
  • Several years of experience in Solution Advisory within the CX portfolio preferred
  • Solid understanding of cloud (SaaS), integrations, and data privacy in customer engagement scenarios
  • Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
  • Recognized CX subject-matter expertise with a track record of value-based presales/customer engagements
  • Ability to craft compelling, persona-based stories and quickly translate goals into pragmatic roadmaps
  • Passionate, energetic customer presence with excellent presentation and facilitation skills
Keine Angabe

Berufserfahrung

ca. 1 – 4 Jahre

Deine Aufgaben

  • Provide expertise on SAP CX solutions
  • Support the full sales cycle from discovery to post-sale adoption
  • Deliver tailored demos for various executive roles
  • Collaborate with Account Teams to identify and qualify opportunities
  • Evaluate opportunities based on CX-specific criteria
  • Act as a thought leader in customer experience
  • Refine account strategy and shape competitive differentiation
  • Conduct dry runs and localize scenarios for engagements
  • Define architecture and integration assumptions
  • Engage post-sale to track and expand use cases
  • Leverage digital assets tailored to CX personas

Tools & Technologien

CloudSaaSSoftware as a ServicePlatform as a Service

Sprachen

Deutschverhandlungssicher

Englischverhandlungssicher

Deine Vorteile

Weiterbildungsangebote

  • Constant learning
  • Skill growth

Sonstige Vorteile

  • Great benefits

Flexibles Arbeiten

  • Flexible working models
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