SP
spaceopal GmbH
2 Monate

Service Delivery Manager(m/w/x)

Vollzeit
mit Homeoffice
Berufserfahren
Keine Angabe
München, Oberpfaffenhofen

In this role, you will be at the heart of service delivery, coordinating operations and ensuring compliance with service level agreements. Your day-to-day responsibilities will involve collaborating with various teams, managing system migrations, and supporting security operations, all while maintaining essential documentation and planning for future activities.

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Anforderungen

  • •University degree in Engineering, preferably Aerospace
  • •Proven working experience in space industry, space operations, or satellite services
  • •Good knowledge of satellite systems
  • •Strong problem-solving skills
  • •Fast decision making in service impacting problems
  • •Ability to work in intercultural and geographically distributed environment
  • •Excellent written and verbal communication skills
  • •Team player skills
  • •Available for travels to operator’s/SSEG sites as required
  • •Fluent written and spoken English
  • •Fluency in standard office automation tools
Bachelor-Abschluss

Berufserfahrung

ca. 1 – 4 Jahre

Deine Aufgaben

  • •Coordinate system and segment operations with the service engineering team
  • •Manage technical and operational aspects with operations managers and engineers
  • •Ensure execution of routine and contingency system level operations
  • •Support overall system and service validation through planning, execution, and reporting
  • •Assist with Business Continuity tasks during on-call periods
  • •Help plan and coordinate system migration and service transition
  • •Maintain system and service knowledge and documentation
  • •Improve continual service and operations documentation based on evolutions
  • •Support system configuration management
  • •Implement new operations and services with new releases
  • •Coordinate contingency resolutions at system and service levels
  • •Provide on-call support as needed
  • •Prepare, validate, and authorize security procedures per operational requirements
  • •Test and validate security operations before and after satellite launches
  • •Coordinate security operations for satellite launches
  • •Plan and analyze secure operations routinely
  • •Coordinate PRS service activities
  • •Support GSOV and simulation campaigns
  • •Contribute to operation reporting
  • •Coordinate CLA activities with various operations teams
  • •Execute Long-Term and Mid-Term Plan activities, including stakeholder communication
  • •Interface with all GSOp Planning issues across SPO teams
  • •Identify planning conflicts and suggest scheduling solutions
  • •Pre-define plans for various operational disciplines
  • •Participate in Coordination and Planning Meetings, providing schedules and solutions
  • •Prepare Long-Term and Mid-Term Plans for the Contracting Authority
  • •Derive LEOP/IOT timelines in coordination with responsible persons
  • •Support Service Provision Prediction and Key Performance Indicator Measurements
  • •Track planned activities across different time-frames and provide feedback
  • •Support the evolution to an integrated planning and resource management system
  • •Schedule operations and deployment through the planning system

Tools & Technologien

MS OfficeEmailInternet

Sprachen

Englisch – fließend

Deine Vorteile

Flexibles Arbeiten

  • •Flexible working time models
  • •Mobile office options

Mehr Urlaubstage

  • •30 days annual leave

Betriebliche Altersvorsorge

  • •Employer supported pension scheme

Öffi Tickets

  • •Job ticket

Gesundheits- & Fitnessangebote

  • •EGYM Wellpass

Gratis oder Vergünstigte Mahlzeiten

  • •Employer supported canteen

Snacks & Getränke

  • •Free coffee & fruit service

Parkplatz & Pendelvorteile

  • •Centrally located office

Weiterbildungsangebote

  • •Personal development and training options

Team Events & Ausflüge

  • •Regular company and team events

Lockere Unternehmenskultur

  • •International working environment

Startup-Atmosphäre

  • •Dynamic, multicultural teams
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens spaceopal GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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