GE
GEC3 Vet Med Labor GmbH5 Tage
Laboratory Customer Support Supervisor(m/w/x)
Vollzeit
Berufserfahren
Keine Angabe
Kornwestheim
Nejo KI-Zusammenfassung
As a Customer Support Supervisor, you will lead a dedicated team with a focus on enhancing customer satisfaction and loyalty. Your role involves mentoring team members, optimizing performance metrics, and collaborating across departments to ensure operational excellence.
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Anforderungen
- •2+ years' experience in a customer centric environment
- •Demonstrated skills in leadership, performance coaching, problem-solving, strategic thinking, planning, and delegating
- •Proven capability to collaborate with all levels of the organization
- •Analytical and strategic thinking skills
- •Excellent verbal and written communication skills
- •High resilience, flexibility, and situational adaptability
- •Strong organizational skills in a multi-tasking environment
- •Fluency in German and English (written and verbal); proficiency in one of the teams’ languages preferred
Keine Angabe
Berufserfahrung
2 Jahre
Deine Aufgaben
- •Lead and support a team of approximately 15 employees
- •Seek opportunities to improve operations, including people, processes, and technology
- •Coordinate day-to-day operations to meet project goals
- •Develop and mentor team members through onboarding and training
- •Facilitate open communication and performance management
- •Monitor and analyze Key Performance Indicators (KPIs)
- •Optimize relevant KPIs for better performance
- •Build and maintain employee morale and motivation
- •Ensure the team is staffed with required competencies
- •Collaborate with other departments, especially commercial leaders
- •Work with Support Leaders from other countries for process alignment
- •Ensure compliance with German labor laws in collaboration with internal departments
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens GEC3 Vet Med Labor GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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