US
Usercentrics GmbH
Gestern

Growth Product Manager – Retention(m/w/x)

Vollzeit
mit Homeoffice
Berufserfahren
Keine Angabe
München

As a Growth Product Manager for Retention, you will actively shape the customer experience by driving initiatives that reduce churn and enhance revenue retention. This role involves analyzing data, collaborating across teams, and implementing strategies that ensure customers remain engaged and satisfied.

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Anforderungen

  • 3+ years of experience as a Product Manager or Growth Product Manager in SaaS
  • Strong analytical mindset with experience working with product and revenue data
  • Proven ability to turn ambiguous problems into structured experiments and shipped outcomes
  • Experience working closely with Engineering, Design, Data, and GTM teams
  • Comfort operating in fast-paced environments with a strong bias toward execution and impact
  • Strong sense of ownership and accountability for outcomes
  • Structured problem solver who enjoys both analysis and delivery
  • Comfortable balancing operational execution with ideation and experimentation
  • Clear communicator who can align stakeholders and drive momentum
  • Data-driven decision maker with a pragmatic approach to testing and learning
  • Experience in product-led growth environments
  • Hands-on experience owning retention, churn reduction, or lifecycle initiatives
  • Familiarity with subscription business models and retention metrics such as NRR and GRR
  • Experience with cancellation flows, pricing or discount experimentation, or payment recovery
  • Exposure to experimentation frameworks or feature flagging tools
Keine Angabe

Berufserfahrung

3 Jahre

Deine Aufgaben

  • Own the operational retention roadmap and backlog
  • Translate strategy into clear problems and hypotheses
  • Drive measurable impact on churn rate, GRR, NRR, and retained ARR
  • Analyze behavioral, lifecycle, and revenue data for churn signals
  • Identify high-impact opportunities for retention improvements
  • Partner with Data and Finance for trusted retention metrics
  • Design and deliver onboarding and in-product engagement initiatives
  • Optimize cancellation flows and discounting logic
  • Implement payment recovery and win-back strategies
  • Own requirements, prioritization, and delivery of solutions
  • Evaluate post-launch performance of initiatives
  • Design and run experiments and A/B tests for retention
  • Refine retention mechanics and customer experiences based on learnings
  • Collaborate with Engineering and Design for scalable solutions
  • Align product-led and GTM retention efforts with Marketing and Customer Success
  • Monitor and report retention performance and experiment insights
  • Contribute insights to retention strategy discussions and planning

Sprachen

Englischverhandlungssicher

Deine Vorteile

Flexibles Arbeiten

  • Flexible working hours
  • Hybrid working policy

Workation & Sabbatical

  • Workcation possibility

Sonstige Zulagen

  • Personal development budget

Weiterbildungsangebote

  • Job-related language courses

Gesundheits- & Fitnessangebote

  • Online yoga sessions

Mentale Gesundheitsförderung

  • Headspace App

Team Events & Ausflüge

  • Team buildings
  • Happy hours

Gratis oder Vergünstigte Mahlzeiten

  • Company covered breakfasts

Snacks & Getränke

  • Snacks, fruits, coffee and drinks
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Usercentrics GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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