You engage with new leads and existing clients, focusing on building relationships and providing support while working to meet performance goals and improve client retention.
Anforderungen
- •Native or fluent in English
- •Fluent in one additional language
- •1–2+ years’ experience in conversion/retention
- •Excellent communication skills
- •Excellent negotiation skills
- •Results-driven and motivated by performance
- •Ability to work under pressure
- •Ability to work in a target-driven team
Deine Aufgaben
- •Engage new leads and convert them to clients
- •Maintain strong relationships with existing clients
- •Upsell and cross-sell financial products and services
- •Provide high-level client support to enhance retention
- •Meet and exceed KPIs in a performance-driven environment
Deine Vorteile
Competitive base salary with commissions
International work environment
Growth opportunity in industry
Relocation assistance available
Original Beschreibung
## Conversion and Retention Agents
Job Title: Conversion & Retention Agent
Locations: **Anywhere**
About the Role:
We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.
Responsibilities:
* Engage new leads, convert them into active clients
* Maintain strong relationships with existing clients
* Upsell and cross-sell financial products or services
* Provide high-level client support to boost retention
* Meet and exceed KPIs in a performance-driven setting
## Requirements
* Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.
* 1–2+ years’ experience in conversion/retention
* Excellent communication & negotiation skills
* Results-driven, motivated by performance and bonuses
* Ability to work under pressure in a target-driven team
Why Join:
* Competitive base salary + generous commissions
* International, multicultural work environment
* Opportunity to grow within a leading industry
* Relocation assistance may be provided