ME
Melia Hotels International
21 Tage

CLUSTER HOTEL MANAGER(m/w/x)

Vollzeit
Berufserfahren
Keine Angabe
Düsseldorf

As a Cluster Hotel Manager, you will oversee operations for two hotels, ensuring high service quality and effective team performance. Your role involves implementing strategic plans, managing budgets, and fostering a collaborative environment to enhance employee satisfaction and guest experiences.

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Anforderungen

  • Minimum of two years of experience in a Hotel Manager or similar position
  • German market knowledge
  • International experience
  • High level of Development Teams skills
  • University diploma/degree in Tourism or equivalent Hospitality and Tourism studies
  • Functional knowledge of all department operations
  • Ability in Human Resources Management & Talent Development
  • Knowledge of IT tools used in hotel management
  • High geographical flexibility
  • Ability to reside in Düsseldorf
  • High level of English and German, both verbal and written
Bachelor-Abschluss

Berufserfahrung

2 Jahre

Deine Aufgaben

  • Manage and inspire hotel teams to maintain high service quality
  • Implement procedures and policies in line with strategic plans
  • Oversee operations for two hotels
  • Design and implement projects, strategies, and budgets
  • Analyze business plans with the Director of Operations
  • Review weekly results for financial projections and staffing reports
  • Align decisions with budget guidelines to increase income and control costs
  • Identify and resolve deviations from established goals
  • Participate in budget development and track monthly improvements
  • Engage in forecast meetings and business reviews
  • Encourage teamwork and communication across departments
  • Guide department heads to enhance employee satisfaction
  • Support managers in achieving departmental objectives and quality standards
  • Ensure leadership aligns with organizational culture
  • Set departmental goals and monitor action plan results
  • Manage union meetings and assist with related issues
  • Promote staff training and professional development
  • Conduct daily briefings and lead meetings
  • Supervise quality standards and maintenance of facilities
  • Ensure security measures for guests and team members
  • Investigate and report customer service complaints to the Director of Operations
  • Collaborate in implementing the business plan and strategy
  • Ensure compliance with health and safety regulations

Tools & Technologien

IT tools used in hotel management

Sprachen

Deutschverhandlungssicher

Englischverhandlungssicher

Deine Vorteile

Flexibles Arbeiten

  • High geographical flexibility

Mitarbeiterrabatte

  • Exclusive loyalty program
  • Exclusive discounts

Attraktive Vergütung

  • Flexible compensation

Gesundheits- & Fitnessangebote

  • Active and healthy lifestyle
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Melia Hotels International erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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