Banque Lombard Odier & Cie SA
Application Support Specialist - Front Office(m/w/x)
Vollzeit
Keine Angabe
Genf
IV
IVY Partners2 Tage
Business Support Analyst(m/w/x)
Vollzeit
Berufserfahren
Keine Angabe
Genf
Nejo KI-Zusammenfassung
In this role, you will provide essential support for Investment Platform applications by resolving user issues and enhancing processes. Your daily responsibilities will include training users, managing incidents, and collaborating with teams to improve services.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •University degree in technology or related discipline, preferably with a focus on finance
- •Relevant professional experience within asset management or banking industry
- •Strong knowledge of financial instruments such as Fixed Income, Derivatives, Equities, and FX
- •Demonstrated experience in application support; solid expertise in SimCorp OMS/book of record
- •Good command of Windows, UNIX, SQL, and Oracle, with proven database querying capabilities
- •Knowledge of ITIL best practices is an advantage
- •Analytical and solution-driven mindset, able to perform efficiently under pressure with a high sense of ownership
- •Excellent communication skills, with the confidence to interact with stakeholders at all levels
- •Full professional proficiency in English and a good level of French
- •Team-oriented and comfortable collaborating with colleagues across different locations
Bachelor-Abschluss
Berufserfahrung
ca. 1 – 4 Jahre
Deine Aufgaben
- •Provide end-to-end business and technical support for Investment Platform applications
- •Handle major incidents effectively
- •Deliver first- and second-level support to users
- •Ensure timely resolution of incidents and service requests
- •Support the T+1 settlement process for U.S. transactions
- •Participate in an on-call rotation
- •Escalate issues to third-line support when necessary
- •Deliver training and coaching to application users
- •Stay informed about changes to applications and business processes
- •Develop strong relationships with users to understand their needs
- •Identify and recommend opportunities for enhancements with product teams
- •Maintain clear documentation of support processes and procedures
Tools & Technologien
WindowsUNIXSQLOracleSimCorp OMS
Sprachen
Englisch – verhandlungssicher
Französisch – fortgeschritten
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens IVY Partners erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Ähnliche Jobs direkt in deine Inbox?
Noch nicht perfekt?