Staffbase
Advanced Solutions Engineer(m/w/x)
Vollzeit
mit Homeoffice
Berufserfahren
Keine Angabe
Chemnitz, Berlin
ST
Staffbase4 Tage
Advanced Technical Support Engineer - Integrations(m/w/x)
Vollzeit
mit Homeoffice
Berufserfahren
AI/ML Job
Keine Angabe
Chemnitz, Berlin
Nejo KI-Zusammenfassung
In this role, you will leverage your development expertise to provide top-notch technical support for complex integrations. You will work closely with customers to create seamless solutions, troubleshoot issues, and enhance product functionality through effective use of iPaaS tools.
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Anforderungen
- •Enjoyment of strategically working with clients and strong interest in development and integration technologies
- •Outstanding German and English written and verbal communication skills
- •Excellent presentation skills for business-oriented solutions and advanced technical development concepts
- •Experience working directly with Sales and Success teams, Consultants, and System Integrators on development-related tasks
- •Degree in Computer Science, Software Engineering, or related field
- •At least 2+ years of previous technical support, development, professional services, or engineering experience
- •Strong knowledge of web design with front-end technologies such as HTML/CSS/JavaScript
- •Ability to deal with pressure and meet deadlines in a fast-paced development environment
- •Ability to prioritize and manage time for customer integration issues
- •Broad knowledge of web development and programming languages like TypeScript, Java, PHP, NodeJS
- •Experience with common development frameworks like Bootstrap, React, Express.js
- •Significant experience with enterprise-grade technologies like Single Sign-on, Active Directory, SAML, OIDC, SCIM, APIs
- •Comfort using the command line and application logs for technical integrations
- •Experience with enterprise software is a plus: SAP, Workday, Okta, ADP, HRIS
- •Experience with iPaaS development is a plus
- •Knowledge about security and compliance topics in a SaaS environment is a plus
Bachelor-Abschluss
Berufserfahrung
2 Jahre
Deine Aufgaben
- •Act as a key member of the Customer Care team
- •Leverage expertise in software development and integrations
- •Assist customers with complex integrations using iPaaS platforms
- •Develop and maintain seamless integrations with various systems
- •Advise customers on best practices for using Staffbase APIs and SDKs
- •Provide technical guidance and develop integration solutions
- •Create comprehensive documentation for iPaaS implementations
- •Manage support tickets related to integrations and plugins
- •Resolve high-priority customer integration issues
- •Assist technical teams in developing and troubleshooting integrations
- •Collaborate with the after-sales department on integration setups
- •Support Technical Architects in project-driven development
- •Improve internal processes for development efficiency
- •Participate in product discussions on integration capabilities
Tools & Technologien
HTMLCSSJavaScriptTypeScriptJavaPHPNodeJSBootstrapReactExpress.jsSingle Sign-onActive DirectorySAMLOIDCSCIMAPIsSAPWorkdayOktaADPHRIS
Sprachen
Deutsch – verhandlungssicher
Englisch – verhandlungssicher
Deine Vorteile
Flexibles Arbeiten
- •Flexible working time models
- •Hybrid work option
Sonstige Zulagen
- •Yearly flex work allowance of €1560
- •Monthly Wellbeing Allowance €35
Mehr Urlaubstage
- •Pro rata fully paid Fridays off during August
Betriebliche Altersvorsorge
- •Company pension scheme
Sinnstiftende Arbeit
- •One day off for social project
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Staffbase erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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