SAP
Solution Customer Success Manager (S-CSM) for Finance Solutions(m/w/x)
Full-timeWith HomeofficeExperienced
Walldorf
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SASAP
Sustainability Senior / Expert Customer Adoption Facilitator(m/w/x)
Walldorf
Full-timeWith Home OfficeSenior
Nejo AI Summary
Delivering SAP Sustainability Adoption Care Program (ACP) for inactive license customers at global provider of end-to-end business application software. Comfort in leading customer engagements and driving software/AI product usage essential. Flexible working models.
Requirements
- Customer focus
- Comfort in leading customer engagements
- Understanding customer requirements and goals
- Ability to turn requirements into plans
- Increasing software and AI product usage
- Increasing value realization
- Deep technical software product understanding
- Profound business processes knowledge
- Profound technical knowledge of SAP cloud technology
- Knowledge of SAP-internal business processes (optional)
- Preferable technical experience SAP Sustainability solutions
- Preferable technical experience Sustainability SaaS solutions
- Preferable technical experience adjacent corporate IT solutions
- Preferable subject matter expertise sustainability management
- Preferable subject matter expertise regulations/reporting fields
- ESG compliance and reporting knowledge
- Carbon accounting and management knowledge
- Circular economy and extended producer responsibility knowledge
- Pro-activity
- Self-responsibility
- Reliability
- Team-player
- Problem-solver
- Results-oriented attitude
- Can-do attitude
- Diligence with focus on high quality results
- Strong stakeholder management
- Strong communication skills
- Business fluent German and English
- At least 10+ years work experience
- Experience in at least two main areas
- SAP product management experience
- SAP sales, consulting, and/or implementation experience
- Experience in similar roles at industry peers
- Account or Customer Success Management experience
- Experience in B2B SaaS industry
- Sustainability (management) consulting experience
- Technical Business Process Consulting experience
Tasks
- Deliver the SAP Sustainability Adoption Care Program (ACP)
- Initiate adoption for inactive license customers
- Support product champions in their duties
- Help product champions oversee customer statuses
- Compose regular customer updates
- Compose customer progress summaries
- Compose customer adoption and activity forecasts
- Lead next-level adoption initiatives aligned to strategy
- Contribute to knowledge management and enablement
- Provide sustainability expertise to Customer Success Managers
- Support roles driving SAP Sustainability solution adoption
- Support roles driving SAP Sustainability solution consumption
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SAP cloud technology
- SAP Sustainability solutions
- SaaS
- FI
- CO
- Data and Analytics
- Procurement
- SAP
Benefits
Learning & Development
- Constant learning
- Skill growth
Informal Culture
- Culture of inclusion
Healthcare & Fitness
- Health and well-being focus
Flexible Working
- Flexible working models
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Nejo AI Summary
Delivering SAP Sustainability Adoption Care Program (ACP) for inactive license customers at global provider of end-to-end business application software. Comfort in leading customer engagements and driving software/AI product usage essential. Flexible working models.
Requirements
- Customer focus
- Comfort in leading customer engagements
- Understanding customer requirements and goals
- Ability to turn requirements into plans
- Increasing software and AI product usage
- Increasing value realization
- Deep technical software product understanding
- Profound business processes knowledge
- Profound technical knowledge of SAP cloud technology
- Knowledge of SAP-internal business processes (optional)
- Preferable technical experience SAP Sustainability solutions
- Preferable technical experience Sustainability SaaS solutions
- Preferable technical experience adjacent corporate IT solutions
- Preferable subject matter expertise sustainability management
- Preferable subject matter expertise regulations/reporting fields
- ESG compliance and reporting knowledge
- Carbon accounting and management knowledge
- Circular economy and extended producer responsibility knowledge
- Pro-activity
- Self-responsibility
- Reliability
- Team-player
- Problem-solver
- Results-oriented attitude
- Can-do attitude
- Diligence with focus on high quality results
- Strong stakeholder management
- Strong communication skills
- Business fluent German and English
- At least 10+ years work experience
- Experience in at least two main areas
- SAP product management experience
- SAP sales, consulting, and/or implementation experience
- Experience in similar roles at industry peers
- Account or Customer Success Management experience
- Experience in B2B SaaS industry
- Sustainability (management) consulting experience
- Technical Business Process Consulting experience
Tasks
- Deliver the SAP Sustainability Adoption Care Program (ACP)
- Initiate adoption for inactive license customers
- Support product champions in their duties
- Help product champions oversee customer statuses
- Compose regular customer updates
- Compose customer progress summaries
- Compose customer adoption and activity forecasts
- Lead next-level adoption initiatives aligned to strategy
- Contribute to knowledge management and enablement
- Provide sustainability expertise to Customer Success Managers
- Support roles driving SAP Sustainability solution adoption
- Support roles driving SAP Sustainability solution consumption
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SAP cloud technology
- SAP Sustainability solutions
- SaaS
- FI
- CO
- Data and Analytics
- Procurement
- SAP
Benefits
Learning & Development
- Constant learning
- Skill growth
Informal Culture
- Culture of inclusion
Healthcare & Fitness
- Health and well-being focus
Flexible Working
- Flexible working models
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of SAP and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
SAP
Industry
IT
Description
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
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